Description du poste
<p><strong>At Superchat, we're rebuilding how businesses talk to their customers. AI is becoming the engine of that communication. Integrations are what give that engine teeth: the data, the tools, the systems that turn a clever agent into one that actually closes loops.</strong></p>
<p>Founded in 2020, Superchat has become the platform of choice for <strong>10,000+ businesses worldwide</strong>, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, <strong>millions of messages flow through Superchat every single day</strong>.</p>
<p>We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.</p>
<p>We're <strong>100 people</strong>, <strong>profitable</strong>, and have raised <strong>€18M in funding</strong> (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.</p>
<p>We're looking for a Product Manager to join our Integrations team.</p>
<p>In this role, you'll own the surface that decides whether our AI agents are clever demos or systems that actually do work. CRM sync, appointment bookings, call transfers, custom workflows: every action our agents take in the real world runs thr