Description du poste
For my client, a DTC jewelry brand I'm looking for the CBO's right hand. You will take a large share of operational and admin work off her plate, keep projects moving and use AI to make the way they work faster.
What you will do
👉Operations: check stock against launches and campaigns, track our manufacturing partner (delays, open orders, quality) and keep new designs on schedule from brief to first order
👉Website & CRO: keep product pages, FAQs and prices up to date, QA before go-live, brief our developers and suggest UX and conversion improvements
👉 Marketing: coordinate with performance marketing and our newsletter agency, support influencer marketing and whitelisting, and bring ideas to our social team (creating content yourself is a plus)
👉Business: understand our product catalogue deeply – what sells and why – and help take customer service to the next level by weighing cost against value
👉Admin: run the CBO's week – agendas, notes, action items and a weekly status update
👉AI: spot recurring tasks and automate them with the best AI tools available
👉You handle follow-ups, QA, reporting and automations independently; decisions on launches, pricing and budgets stay with the CBO, and you prepare them.
The first three months focus on taking work off her plate and learning our processes; after that, automation and wider ownership follow.
Success means the CBO spends noticeably less time on operations and admin.
Must-haves
👉Around 5 years in e-commerce or D