Description du poste
About AirwallexAirwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.
We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.
How you'll make impactLead and develop a team of four Account Managers responsible for retaining, supporting and expanding Airwallex’s French customer base. You’ll own the team’s post-sale operating model across onboarding, adoption, value realisation and expansion, while staying directly involved in strategic accounts, customer escalations, onboarding quality and growth opportunities.
Build practical playbooks, portfolio coverage models and operating cadences that improve customer outcomes, retention, adoption and expansi