Senior Customer Success Manager (French-speaking)

Are you a French-speaking Customer Success professional with a passion for learning and technology? Do you thrive on building strong customer relationships, spotting opportunities for growth, and helping customers succeed? Then the Senior Customer Success Manager role at Kahoot! might be just the right fit for you. Come join us in making learning awesome! The Role As a Senior Customer Success Manager, you will play a key role in helping medium to large enterprise customers succeed and getting the most out of our products. Acting as a trusted advisor, you will help customers achieve tangible business results with our products while identifying opportunities to strengthen relationships, drive retention, and grow accounts. You will be part of our International Customer Success team, working with customers across one or more products in the Kahoot! Group's portfolio. Fluency in French is essential for this role, as you will work closely with customers in France and other French-speaking markets across EMEA. This role can be based in Copenhagen, Denmark; Paris, France; or Oslo, Norway. You will report to the regional Manager, Customer Success. Responsibilities Portfolio Ownership and Customer Outcomes Own a portfolio of mid-sized to large Enterprise customers and drive measurable progress towards their business objectives.Manage the full customer lifecycle: handover from Sales, onboarding, adoption, value realisation, business reviews (QBRs/EBRs) and renewals (in collaboration w