Description du poste
You take a signed customer and turn them into a flagship reference, owning the journey from first go-live to a full rollout across their plants.
Ethon was built to eliminate the trillion-dollar waste problem in manufacturing. We are the technology leader in Industrial AI, building agentic workflows that help manufacturers optimize cost, quality, and speed of production. We serve manufacturers from Siemens and Bosch to Lindt and Roche, and are backed by Index Ventures, General Catalyst, and Earlybird. Our team draws from Palantir, McKinsey, Meta, Google, and top manufacturing companies, all here for the same reason: giving manufacturers the technology to run every factory at unprecedented productivity.
WHAT IS THIS JOB ABOUT?
You will take a signed logo and turn them into a flagship reference. That means getting onto the shopfloor fast, understanding what drives their KPIs, and deploying Ethon's agentic workflows where the impact is highest. You implement the first use case while already mapping the next. Once one is live, you find the next one. When the engineer is sold, you bring in the plant manager. Once the plant manager is convinced, you get to the COO. This is what you'll do:
Own the deployment: You're the person who makes sure go-live happens on time and the customer's team knows how to use it. You handle the onboarding, the training, and the change management that gets a new platform embedded into daily operations.
Turn shopfloor problems into business cases: An opera