Senior Engineering Manager

About ParloaParloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. Our mission is clear: deliver robust, enterprise-grade, resilient, and reliable AI solutions at speed. In a fast-moving market where sales cycles for multimillion-dollar deals can be as short as 1-2 months, speed is our currency. We are competing head-to-head with the big-tech companies and fast-moving AI-native startups. Our engineering organization is structured into Customer Experience Automation (CXA), Product Platform, and Technology Platform together delivering a Composable Customer Experience Platform built from Packaged Business Capabilities (PBCs). Think AWS-like granularity, but built to empower enterprises with speed, flexibility, and resilience. About The RoleA Senior Engineering Manager at Parloa does the same job as an Engineering Manager, at a bigger and harder scope. You own delivery and business outcomes for a large team, for two or more teams, or for a domain whose work spans several teams. Sometimes th