Senior Revenue Operations Manager

lemlist is the outbound platform for sales teams: find leads, run multichannel campaigns (email, LinkedIn, calls), personalize with AI and book meetings. lempire also builds lemwarm (deliverability), Claap (AI call intelligence), Taplio and Tweet Hunter. We're at +$60M ARR, growing ~50% year over year, profitable and 100% bootstrapped, with 180 people. Your missionlemlist and Claap sell through several motions at once: self-serve, sales-led, account management and partners. More than a quarter of our ARR sits in 1,200+ accounts managed by our Customer Success and Account Management teams. In 2027, these teams start working the same portfolio under a new customer segmentation, and expanding our existing accounts, including cross-selling Claap and our new products, is one of our biggest bets of the year. As Senior Revenue Operations Manager (Customer Ops), your mission is to design how our revenue motions run, and own the systems and data behind them. In the short term, your focus is customer operations, from the moment Sales hands over an account to every renewal and expansion. Over time, the role can evolve toward Sales ops, Partnerships or other revenue topics, depending on your strengths, your interests and company priorities. You'll join our Finance & Operations team, six people today, and report to Philippe, Head of Finance & Operations. Your main stakeholders are the leaders of Customer Experience, Account Management, Sales and Partnerships. This is a hands-on role. You