Description du poste
Set a new pulse for healthcare!We are looking for a Senior Software Engineer to join the DIAL team in the Phone Assistant domain.
Your mission will be to design, build, and scale the AI-powered features that transform how practitioners and patients connect over the phone — making care more accessible for patients and reducing administrative burden for health professionals. You will work in a feature team developing the Phone Assistant, Doctolib's solution that combines LLM reasoning, speech recognition, and real-time backend systems, launching first in Germany and expanding to France and Italy.
Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.
What you'll doYour responsibilities include but are not limited to:
Build and operate backend services in Node.js/TypeScript (with Python exposure), designing for reliability, scalability, and real-time performance
Design, evaluate, and ship LLM-based features end-to-end: prompt engineering, tool calling, structured outputs, guardrails, and fallback strategies
Own AI feature quality: build evaluation datasets and scorers (e.g., in Braintrust), track regressions, and make evidence-based ship decisions before each release
Deploy and operate cloud-native services on Kubernetes across major cloud providers (AWS/Azure/GCP), and evolve CI/CD pipelines with GitHub Actions
Design data models and drive database migrations and performance tuning for real-ti