Senior Technical Program Manager

About ParloaParloa's mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale. About the role:How do you deliver an AI platform capability that spans multiple engineering teams and an enterprise customer’s go-live date - without compromising quality, reliability or security? This is the challenge you’ll solve as a Senior Technical Program Manager at Parloa. We’re looking for a Senior Technical Program Manager to lead one of Parloa’s most strategic cross-organizational programs from definition through launch. Parloa is building an enterprise AI platform powering Fortune 2000 companies with conversational AI. Our Agent Management Platform (AMP) is trusted by global organizations including Booking.com, Allianz and American Express. As we scale rapidly, we’re building an engineering organization optimized for speed, quality and innovation. This role is about delivering outcomes, not coordinating activity. You will be accountable for one of the company’s highest-impact programs, bringing together multipl