Description du poste
<h2><strong>Lead complex digital transformations for some of the world's most recognized brands.</strong></h2>
<p>Have you ever wondered what it takes to deliver highly technical software implementations at enterprise scale? Join our Professional Services team and help customers unlock the full potential of Coveo's AI-powered platform.</p>
<p>With more than 1,000 implementations delivered over the years for global organizations such as Dell, Rolex, and Salesforce, our team tackles complex technical challenges every day. You'll play a key role in aligning business objectives, technical requirements, and project execution to ensure successful customer outcomes.</p>
<h4><strong>As one of our Technical Project Managers, you will:</strong></h4>
<ul>
<li>Lead the implementation of Coveo's platform by defining project scope, objectives, milestones, and success criteria.</li>
<li>Act as the primary delivery lead and trusted advisor for customer stakeholders, driving alignment, decision-making, and accountability throughout the implementation lifecycle.</li>
<li>Coordinate customer stakeholders, internal experts, and project resources while managing expectations throughout the engagement.</li>
<li>Develop and maintain detailed project plans, proactively tracking budgets, timelines, dependencies, and deliverables.</li>
<li>Manage project changes, assess impacts, and implement mitigation strategies to minimize delays and risks.</li>
<li>Communicate project progress regul