At momox, CRM technology helps us turn customer data into relevant and personal experiences. As our Technical CRM Manager, you will own the technical backbone of our Marketing Technology ecosystem and make sure our tools, integrations and data work reliably together.You will be our central technical expert for CRM and Marketing Technology, with a strong focus on Braze and its integrations with Shopify and Dynamic Yield. You will connect Marketing, Tech, Product and Analytics and help us build a scalable, automated and future-ready MarTech setup.
Your mission
Own the technical setup and administration of Braze across our brands and markets
Manage and improve integrations between Braze, Shopify, Dynamic Yield and other Marketing Technology
Ensure reliable data flows, APIs, webhooks, events and customer attributes and troubleshoot technical issues
Define and maintain consistent CRM data structures, naming conventions and data quality standards
Support the consolidation of our CRM landscape into one unified momox setup, including identity resolution and data migration
Build automated quality checks for campaigns, integrations and Braze workflows
Improve CRM tracking and attribution standards across brands and channels
Evaluate and implement new Braze features as well as relevant Marketing Technology
Use AI and automation to improve processes, quality and efficiency within our MarTech landscape
Act as the technical sparring partner between Marketing, Tech, Product and Analytics