Collections Officer

Company overview. Medequip (U) Limited is a private company incorporated in Uganda and a distributor of medical equipment, supplies, and consumables. We are seeking a qualified, experienced, and results oriented collections officer to join our team. The successful candidate will be responsible for managing customer credit accounts, overseeing debt collection activities, reducing overdue receivables, and improving the company's cash flow while maintaining strong customer relationships. 1. Key Responsibilities • Develop and implement effective strategies to reduce overdue receivables and improve cash flow. • Ensure individual and departmental collection targets are achieved. • Monitor customer account balances, overdue invoices, and accounts receivable ageing reports. • Negotiate, establish, and monitor customer payment plans. • Follow up on major outstanding accounts and escalate long-overdue debts for appropriate action. • Coordinate with the Sales and Customer Service departments to resolve invoice disputes and payment discrepancies. • Prepare and submit weekly and monthly debt collection and performance reports to the supervisor. • Ensure proper account reconciliation and accurate maintenance of customer credit records. • Maintain professional customer relationships while ensuring timely recovery of outstanding debts. 2. Qualifications and Experience Applicants should possess the following qualifications and competencies: • A Bachelor's degree in accounting, Finance or Banking, Commerce or any other related field. • At least 2 years of relevant experience in debt collection, credit control, accounts receivable,or credit management. • Training or certification in credit management, debt recovery, or customer relationship management will be an added advantage. • Experience in a busy commercial organization is required, with experience in medical supplies, pharmaceuticals, distribution, or a related industry being an added advantage. • Strong understanding of credit control procedures, debt recovery strategies, and accounts receivable management. • Proven ability to analyse accounts receivable ageing reports and identify high-risk and overdue accounts. • Proficiency in Microsoft Excel and accounting software, preferably QuickBooks. • Experience in account reconciliation, invoice dispute resolution, and customer payment allocation. 3. Required Skills and Competencies • Excellent negotiation, communication, and customer relationship management skills. • Strong analytical, problem-solving, and decision-making abilities. • Leadership skills and the ability to supervise and motivate a team. • High levels of integrity, accountability, professionalism, and attention to detail. • Ability to meet collection targets and work under pressure. • Ability to maintain positive client relationships while firmly pursuing overdue payments. Application Procedure Interested and qualified candidates are invited to submit their Cover letter and updated CV to: Email: admin@medequipltd.com, CC finance@medequipltd.com, michael.sedik@medequipltd.com and melad@medequipltd.com . Application deadline: 20th November 2026 at 1:00pm. Only shortlisted candidates will be contacted. Medequip (U) Limited is an equal opportunity employer.