Senior Enablement Program Manager — Customer Success
Amplitude
New York, NY; San Francisco, CA
Publié le
Description du poste
<div class="content-intro"><p>Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at <a href="http://amplitude.com">amplitude.com</a>.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p><strong>Amplitude’s Commitment to Diversity Equity &amp; Inclusion (DEI): </strong>Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.</p></div><p>We are redesigning our post-sales operating model around a simpler, more impactful engagement structure — embedding an AI-first mindset, and shifting from project handoffs to continuous customer partnership. At the heart of this transformation is our enablement strategy.</p> <p>The Senior Enablement Program Manager — Post-Sales will own enablement across our post-sales organization, partnering closely with leaders and individual contributors in customer-facing, technical, and implementation roles. This person will be a strategic partner to post-sales leadership, helping the team not just understand what to do — but how to do it, why it matt