Specialist Solutions Architect - AI/ML (Retail)

<p data-pm-slice="1 1 []">FEQ227R362</p> <p>As a Specialist Solutions Architect (SSA) - AI/ML Engineering, you will be the trusted technical ML & AI expert to both Databricks customers and the Field Engineering organization. You will work with Solution Architects to guide customers in architecting production-grade ML & AI applications on Databricks, while aligning their technical roadmap with the continually evolving Databricks Data Intelligence Platform. You will continue to strengthen your technical skills through applying cutting-edge technologies in GenAI, MLOps, and ML more broadly, expanding your impact through mentorship, and establishing yourself as an AI thought leader.</p> <p><strong>The impact you will have:</strong></p> <ul> <li>Architect production-level ML & AI workloads for customers using our unified platform, including agents, end-to-end ML pipelines, training/inference optimization, integration with cloud-native services, MLOps, etc.  </li> <li>Serve as a trusted practitioner for enterprise GenAI solutions, including RAG architectures, agentic systems (tool-calling agents, multi-agent orchestration, guardrails), natural language querying of structured data, AI evaluation and observability, and monitoring systems</li> <li>Build, scale, and optimize customer AI workloads and apply best-in-class MLOps to productionize these workloads across a variety of domains</li> <li>Provide advanced technical support to Solution Architects during the technical sale, ranging from feature engineering, training, tracking, serving, to model monitoring, all within a single platform, as well as participating in the larger ML SME community in Databricks</li> <li>Collaborate cross-functionally with the product and engineering teams to represent the voice of the customer, define priorities, and influence the product