Senior Customer Enablement Program Manager

<p data-pm-slice="1 1 []">CSQ426R319</p> <h3 data-pm-slice="1 1 []"><strong>Senior Customer Enablement Program Manager</strong></h3> <p>As a Senior Program Manager in the Global Customer Enablement Practice, you will define and execute the strategy for integrating learning consultancy expertise with AI tools to drive accelerated enablement growth. You will own our new Scaled Customer Enablement Agent Suite, giving global Account Teams prescriptive, just-in-time insights to improve account health and quickly increase the number of trained users across our customer base. </p> <p>By automating strategic processes, you will ensure every customer receives consistent enablement resources. You will be responsible for executing the AI roadmap for customer enablement, transforming training into a powerful business driver for Databricks. This will streamline the customer experience while freeing up our Field Teams to focus on solving the world’s toughest data + AI problems with our customers. </p> <p>This role will report to the Global Customer Enablement Practice Senior Director. This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for working across departments and across regions. </p> <h3><strong>The impact you will have:</strong></h3> <ul> <li>Lead the rollout and field adoption of the Scaled Agent Suite, delivering automated learning plans and proposals to Account Teams.</li> <li>Maintain the customer enablement playbook, optimizing content for modularity and AI agent consumption.</li> <li>Automate the free-to-paid nurture motion, converting learner data into timely B2B opportunities for Account Teams.</li> <li>Partner with technical teams to embed enablement calls-to-action and insights directly into field tools.</li> <li>Integrate t