Senior Events Producer

<div class="content-intro"><p>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. </p> <p>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. </p> <p>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.</p></div><h2>What's the opportunity? </h2> <p>We’re looking for a Senior Events Producer to lead the delivery of Intercom’s most important brand events across Europe and North America. You’ll join a small team of experienced producers with a high bar for quality. You’ll shape memorable experiences that highlight Fin’s product depth and leadership in AI.</p> <p>In this role, you’ll own the full arc of event execution, ensuring every event is creatively ambitious, technically strong, and flawlessly delivered. You’ll also work closely with go-to-market teams to ensure events deliver clear commercial impact.</p> <h2>What will I be doing? </h2> <ul> <li>Own the planning, production, and onsite delivery of Intercom’s brand events, from pop ups and product announcements to hosted experiences</li> <li>Lead production from concept through execution, covering venue planning, vendor sourcing, budgeting, technical planning, and run of show</li> <li>Deliver hyb