Associate HR Shared Services

<p>The EMEA HR Shared Services team comprises five members, including the team lead, and supports operations across 19 countries in the EMEA region. The team manages end-to-end employee lifecycle processes, covering activities across the hire-to-retire spectrum.</p> <p>We are looking to speak to candidates who are based in Gurugram for our hybrid working model.</p> <h3>We are looking for</h3> <ul> <li>Individual Contributor as part of the HR Shared Services team in India</li> <li>You will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA’s are met</li> <li>Learn and perform newly transitioned processes and over time gain subject matter expertise in the respective departments</li> <li>Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs</li> <li>Assist in building and maintaining the Standard Operating Procedures for Case Management</li> <li>Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures</li> <li>Actively partners in the Data Management tasks like Audits, Reporting, Data Entry/Update etc.</li> </ul> <h3>Key Skills & Abilities</h3> <ul> <li>Experience for 2-5 years in HR Operations / Shared Services in an HR Shared Services role for EMEA region</li> <li>Has expertise in HR Operations with eye for detail and process adherence</li> <li>Is a self-starter who is intrinsically motivated for their own performance to achieve desired results</li> <li>Can function independently, with minimal mentorship and supervision</li> <li>Open to work in a 24X7 role</li> <li>Is agile and can function