Workplace Services Hospitality Specialist

<p>The Workplace Services (WPS) Hospitality Specialist plays a critical role in delivering an exceptional workplace experience at our New York headquarters. This position supports and oversees hospitality operations, food and beverage programming, agile space program management, workplace events, vendor management, and office administration.</p> <p>In this role, no two days are the same. You’ll combine diligence, creativity, and operational expertise to execute complex plans, strengthen vendor partnerships, improve systems, and foster a welcoming, high-performing office culture. You will leverage workplace data and employee feedback to evolve our service offerings. This is a highly visible, hands-on role requiring strong ownership, sound judgment, and a hospitality-first mindset. This role will be in-office 4 days a week. </p> <h2><strong>You’ll Get To… </strong></h2> <ul> <li>Develop and maintain a scalable Workplace Events Playbook to standardize service level and streamline stakeholder expectations.</li> <li>Own and facilitate the centralized workplace event queue, prioritizing requests, setting timelines, and ensuring clear stakeholder communication from intake to completion.</li> <li>Lead the full event lifecycle for internal and external events, including discovery, scoping, budgeting, vendor sourcing, logistics planning, onsite execution, teardown, and post-event review.</li> <li>Develop detailed run-of-show documents, floor plans, staffing plans, and vendor timelines to ensure seamless execution.</li> <li>Assist with event budgets, track expenses, and reconcile vendor invoices to ensure cost-effective delivery without compromising quality.</li> <li>Coordinate space planning, catering, security, janitorial services, A/V, and facilities support for meetings, activations, and large-scale company events.</li> <li>P