Description du poste
About Kitsap Immigrant Assistance Center Founded in 2004, Kitsap Immigrant Assistance Center (KIAC) envisions a community where everyone, regardless of where they were born, has fair and equitable access to justice and opportunity. Based in Bremerton, KIAC provides families across the West Sound region with wraparound legal and social services that support stability, safety, and long-term community wellbeing. KIAC’s work includes immigration legal services, family support services, youth and family programs, medical and dental access support, tax assistance, rent and emergency support, and small business assistance. Through community partnerships and culturally responsive services, KIAC works alongside immigrant communities to navigate complex systems, advocate for their rights, and build collective power. Position Summary The Community Engagement Coordinator supports KIAC’s mission to advance the well-being and power-building of immigrant communities through education, advocacy, and social justice. This position builds meaningful relationships with community members and families, facilitates access to essential resources, coordinates educational workshops and community activities, and supports grassroots organizing and collective participation in advocacy efforts. The Coordinator provides culturally responsive, community-centered support to individuals and families navigating complex systems, including health care, hospital charity care programs, housing and rental assistance, and other social services. The position also conducts community outreach, supports youth and family education initiatives, and creates opportunities for immigrant community members to identify shared concerns, develop leadership, organize around community priorities, and participate in advocacy and systems-change efforts. Working collaboratively across KIAC programs, the Coordinator helps ensure that community voices, experiences, and priorities inform the organization's programming and advocacy. This position also coordinates with the Communications team to share timely and accessible information and assists with broader organizational needs. This is a hands-on, community-facing position that requires flexibility, strong relationship-building skills, sound judgment, and a commitment to working alongside immigrant communities with dignity and respect. Approximately 30% travel is required to support outreach, services, programs, and community activities across KIAC’s service area. Essential Duties and Responsibilities Community Outreach and Engagement — 15% Build and maintain relationships directly with community members and families to strengthen engagement with KIAC and its programs. Conduct outreach to increase awareness of KIAC programs, services, workshops, and community resources. Participate in community meetings, resource fairs, outreach events, and other activities to connect with communities. Identify emerging community needs, concerns, barriers, and service gaps and share feedback with program leadership. Help ensure community members receive accurate, accessible, and culturally responsive information about available resources and services. Support the development and distribution of outreach materials in coordination with the Communications team. Develop opportunities for ongoing engagement with community members beyond individual service interactions. Family Resource Navigation and Direct Support — 25% Provide resource navigation and individualized support to community members seeking assistance with health care, hospital financial assistance and charity care programs, housing, rental assistance, food access, and other essential needs. Help individuals understand eligibility requirements, identify appropriate resources, complete applications, gather documentation, and navigate referral processes. Provide follow-up and coordinate referrals to help community members access available services and resources. Conduct needs assessments and provide case management or service coordination appropriate to the program’s scope, policies, and available resources. Maintain accurate, timely, and confidential client records, service notes, referrals, and outcome data. Help community members understand available options while respecting their autonomy, priorities, and decisions. Recognize urgent or complex situations and coordinate with appropriate KIAC staff or external providers when additional support is needed. Maintain professional boundaries and follow organizational policies regarding confidentiality, data protection, mandated reporting, and client safety. Youth and Family Education and Workshops — 15% Coordinate, facilitate, and support educational workshops and activities for youth and families. Assist with planning workshop content, preparing materials, coordinating facilitators, managing registrations, and arranging logistics. Support culturally relevant, accessible, and engaging learning opportunities that respond to community interests and identified needs. Help develop and deliver educational programming related to family well-being, resource access, community participation, and other relevant topics. Coordinate with KIAC staff and subject-matter experts to strengthen workshop offerings. Collect participant feedback, maintain attendance records, and document program outcomes to support continuous improvement. Help create welcoming spaces where youth and families can participate, build relationships, and share their knowledge and experiences. Community Organizing and Advocacy Engagement — 15% Build relationships with community members to identify shared concerns, community priorities, and opportunities for collective action. Support grassroots organizing efforts that bring immigrant community members together around issues affecting their families and communities. Facilitate community conversations, listening sessions, gatherings, and other spaces where community members can share experiences, identify priorities, and develop collective responses. Engage and mobilize community members to participate in advocacy activities, including community forums, public meetings, legislative engagement, campaigns, demonstrations, and other civic participation opportunities. Support community members in developing leadership, building advocacy skills, sharing their stories, and participating in decision-making spaces. Assist with planning and coordinating advocacy activities, including outreach, participant preparation, transportation, interpretation, materials, and follow-up. Work with the Director of Programs & Advocacy to connect community-identified priorities with KIAC’s advocacy strategies and initiatives. Help document community feedback, emerging issues, participation, and outcomes to inform KIAC’s advocacy and programmatic work. Develop relationships with community members who are interested in taking on leadership roles and participating in ongoing organizing efforts. Approach organizing as a relationship-based, community-led process that recognizes immigrant community members as leaders, decision-makers, and agents of change. Family Services and Organizational Program Support — 20% Assist with the planning, coordination, and implementation of family services programs and related initiatives. Support program logistics, including scheduling, participant communication, materials preparation, transportation coordination, supply management, and event setup. Collaborate with program staff to ensure activities are implemented effectively and align with program goals and organizational priorities. Assist with organization-wide events, community gatherings, workshops, and special initiatives as assigned. Coordinate with the Communications team to provide timely information about upcoming programs, community activities, service updates, and outreach opportunities. Prepare program updates, participant information, and basic reports to support internal communication, evaluation, an