Content Manager

THE FOUNDATION The Miami Foundation is building the home base for generosity and community impact in Greater Miami. Since 1967, The Foundation has invested over $900M to strengthen our community in partnership with more than 1,000 partners and over 60,000 donors. By accelerating leadership, generosity, and a sense of belonging across Miami, we inspire people to become changemakers, and we create ways for donors, nonprofits, leaders, and locals to work together on solutions for our community. At The Miami Foundation, everyone has a role they can play in creating a thriving Greater Miami. POSITION DESCRIPTION The Miami Foundation’s Content Manager serves as the writer and a strategic lead for the organization’s written content and storytelling efforts. The ideal candidate is an exceptional and meticulous writer and editor who can capture and help refine The Miami Foundation’s voice, and is as comfortable shaping the strategy behind our content as they are producing it. This position requires someone who is detail-oriented, collaborative, and execution-focused, and has experience and expertise in brand-centered storytelling to effectively tell The Miami Foundation’s story. In addition to their content development and writing experience, we are seeking someone with a background in thought leadership, digital content development, and SEO best practices. With a proven ability to write voice-driven, human-centered content, they will effectively engage the Foundation’s target audience segments and strengthen its brand. Content to be produced includes newsletters, email campaigns, blog posts, web copy, speeches, editorials, press releases, impact stories, video scripts, and thought leadership articles, among others. The Content Manager is also a strong strategic “do-er” and self-starter who can synthesize complex ideas, research, and impact into clear, compelling narratives that are accessible to diverse audiences. Rather than focusing solely on content production, this role owns the full content lifecycle—from defining strategy and messaging to coordinating execution, ensuring alignment, and delivering high-quality outputs on deadlines. They will also help build the foundational tools that guide the team’s work, including a style guide, content calendar, and annual content plan. They are excited and able to work in a fast-paced, evolving organization that is driven to innovate for greater community impact, and are energized by building something new. This individual is highly collaborative, manages up and out, brings colleagues along, has a strong understanding of Miami’s civic, nonprofit, and media landscape, and is adept at identifying opportunities to position The Miami Foundation as a trusted thought leader locally and nationally. Department Communications FLSA Status Exempt Pay Range $72,000-90,000, commensurate with experience and qualifications Reports to Director of Knowledge Leadership DUTIES AND RESPONSIBILITIES Time is expected to be split roughly equally (about ⅓ each) across the three areas below, recognizing that collaboration runs through all of them. CONTENT CREATION AND MANAGEMENT Produce high-quality written content across multiple formats, including thought leadership pieces, editorials, impact stories, web copy, speeches, scripts, and press materials. Write, edit, lay out, and execute The Miami Foundation’s monthly newsletter. Develop and execute an email strategy for the Foundation that allows for segmentation and deeper audience engagement, from sequencing to drafting and publishing. Craft and manage a content strategy (calendar) that reflects the Foundation’s annual goals and calendar of events, beginning with an annual content plan developed in the first quarter. Manage workflows, timelines, and approvals to ensure content strategies move efficiently from idea to launch, with particular proven ability to manage multiple projects. Incorporate SEO best practices and accessibility considerations into content planning and review. MESSAGE AND NARRATIVE DEVELOPMENT Translate organizational priorities into clear messaging frameworks and content plans that guide execution across platforms. Lead major storytelling initiatives (e.g., Give Miami Day), from strategic concept through delivery and evaluation. Serve as a thought partner to leadership and program teams, helping shape narratives around complex or evolving work. Collaborate with the Director of Knowledge Leadership to translate research and learning into accessible, engaging content. Contribute to media strategy through an understanding of Miami’s media ecosystem and opportunities for visibility. Support leadership and board members with messaging and speechwriting for public engagements. Execute and refine The Miami Foundation’s voice and ensure consistency of voice, tone, and messaging across all written materials and platforms. COLLABORATIVE AND CROSS-FUNCTIONAL DUTIES Partner closely with the Marketing Director to align written content with campaigns, visual storytelling, and video projects. Conduct interviews with funders, partners, nonprofit leaders, and staff to capture insights and impact stories. Edit and proofread content produced by other teams to strengthen clarity, grammar, and alignment with brand standards. Work cross-functionally to ensure content is accurate, timely, and designed to maximize engagement and impact. Build content and storytelling capacity across the organization by providing guidance, tools, and feedback to staff, including standards (such as a messaging guide) that improve content quality and efficiency over time. POSITION REQUIREMENTS Experience, Abilities & Skills Experience 7+ years of marketing or content development experience, with a wide range of writing experience. Bachelor's degree or equivalent work-related experience required. Writing and content development experience ideally include multiple of the following: Newsletters Email campaigns Stories in a variety of storytelling structures Content for websites and individual webpages, including SEO best practices Speeches for organizational leaders, with an adept ability to adapt the writing to the speaker’s voice Crafting brand stories for an organization. Pitching to media, including editorials, press releases, and talking points for interviews. Copyediting content for optimization. Effectively collaborating in fast-paced, cross-functional teams/organizations. Experience with multiple of the following: Constant Contact, Canva, WordPress, Microsoft 365, and project management tools (e.g., Asana, MS Planner). Helping external vendors and junior staff members excel in their roles. Ethical and responsible use of LLM/AI as a supplement to (not replacement for) developing original, human-centered content. Abilities & Skills Passion for Miami: A love for greater Miami and a desire to see all its community members thrive. Excellent Writer: Ability to create compelling content in a wide variety of formats that: Engages and motivates different audiences. Centers and elevates the brand voice of the organization. Simplifies complex concepts or work and is able to distill large volumes of information into succinct, compelling messages. Detail-Oriented Copyeditor: Review writing and identify how to optimize the content, as well as correct grammatical and spelling errors. Pays close attention to detail, ensuring grammatically sound and well-punctuated copy and that all storylines, names, and data points are factually correct in any piece of writing. Strong Storyteller: Can effectively bring an event or achievement to life through storytelling so that those not present can visualize and feel the moment through the writer’s words. Proactive: Does not wait to receive an assignment but instead looks to identify opportunities and produce content that will enable The Miami Foundation to make progress toward its goals. Comfortable working with a high degree of autonomy, managing up, and keeping stakeholders informe