Description du poste
Program Coordinator Salary Range: $48k-52k Benefits: Health, 401k, PTO, Paid holidays, Paid sick days JumpHire is looking for an experienced Program Coordinator who will assist in the development and execution of training modules for our career training programs. Duties include tracking class progress in the CRM and Google Classroom, identifying gaps in the training curriculum, and making recommendations to the Program Manager regarding additional resources needed to enhance the participants’ experience. The Program Coordinator will frequently meet with success coaches, training facilitators, and the administrative team. The Program Coordinator will also support the day-to-day management of JumpHire’s partner programs, serving as a primary point of contact for training providers, employer partners, and other partners. This includes coordinating program schedules and participant referrals, maintaining regular communication with partners, monitoring participant attendance and progress, tracking partner deliverables and outcomes, and addressing operational issues that may impact program success. The Program Coordinator will work collaboratively with partners and internal staff to ensure programs are delivered according to established expectations, identify opportunities for improvement, and escalate significant concerns to leadership as appropriate. The individual selected for this position will be responsible for assisting the Program Manager set up for class, developing curriculum, facilitating training courses, and tracking students’ performance. Essential Functions: Set up classroom and training materials daily Assist in development of weekly reports on training progression Assess current operational procedures and provide recommendations Incorporate employer partners’ required skills into professional skills training Collaborate with Program Manager on developing curriculum and executing classes Track and report attendance using CRM system Plan and schedule curriculum Organize and oversee training sessions Employ teaching strategies to meet all learning styles and experience levels Provide summary reports to management, outlining the impact of training Maintain a database of curriculum, materials, and personnel training records Manage day-to-day relationships with partner programs Qualifications: Bachelor’s degree or equivalent experience Detail Oriented Proficient in MS Office (MS Word, MS Excel, MS PowerPoint) Professional experience working with individuals from disadvantaged communities Experience in a fast-paced, entrepreneurial environment High level of emotional intelligence and empathy Ability to work both independently and collaboratively in a team environment Exceptional oral and written communication skills, including writing and editing Ability to communicate and present to large groups Background Check: As a condition of employment, you will be required to submit to and satisfactorily clear a fingerprinting, background screening, and drug test. Please note that Medical Marijuana cards do not exempt you from successfully passing your drug test. JumpHire is committed to the policy of Equal Opportunity prohibiting discrimination in the workplace because of race, color, religion, national origin, sexual orientation, political affiliation, age, or disability.