Volunteer Coordinator

Introduction: The Volunteer Coordinator supports ILCM’s mission by developing and coordinating volunteer and internship opportunities that strengthen the organization’s programs and operations. Reporting to the People Operations Manager, this position collaborates with staff across departments to recruit, onboard, and engage volunteers and interns; build relationships with community partners and educational institutions; and coordinate related program activities, reporting, and administrative functions. In particular, this position will work very closely with our newly created Detainee Rights Program within our Community Defense team. What’s in it for you? The opportunity to make an impact in the community by enhancing opportunities for immigrants and refugees in Minnesota and North Dakota. Why ILCM? You will champion social justice and create meaningful impact. Your work directly support programs that change lives. You will work in a place that values diversity, equity, and belonging. We encourage new ideas, value multiple perspectives, and foster a supportive environment where each role matters. We offer competitive and transparent compensation. We aim to ensure that pay, benefits, and career progression reflect your contributions, impact, and market value. You will work with a committed organization dedicated to serving and empowering clients. ILCM’s values are grounded in respect for and partnership with our immigrant and refugee clients. Primary Responsibilities: Volunteer and Internship Coordination: Coordinate volunteer and internship needs across departments, maintain position descriptions, recruit and screen applicants, conduct initial interviews, coordinate candidate interviews with supervisors, and facilitate placement and onboarding. Detention Project Volunteer Support: Assist the Detention Project team with recruiting, coordinating, and supporting volunteers in their efforts to assist individuals in ICE detention. Volunteer activities may include conducting intakes with ICE detainees, assisting with habeas petitions, and supporting representation efforts at bond hearings. Community Partnerships and Recruitment: Develop and maintain relationships with colleges, universities, law schools, community organizations, scholarship programs, and work-study programs to expand volunteer and internship opportunities. Intern Engagement and Development: Coordinate orientation, training, and periodic check-ins, gather feedback through exit surveys, and organize professional development and engagement opportunities that support interns’ growth and positive experiences at ILCM. Translation Coordination: Coordinate volunteer translators and external translation services to support casework and organizational communications, and translate documents as needed. Additional Administrative Support: Track volunteer and intern hours and compile data for grant proposals, grant reporting, annual audits, and other organizational reporting requirements. Submit expense authorizations for translation services and maintain related documentation. Complete data entry, update tracking systems, and coordinate routine communications and scheduling related to volunteer and internship activities. Maintain records of community partnerships, scholarship programs, and work-study arrangements. Secondary Responsibilities Complete time records and related documentation for financial management, grant reporting, and compliance purposes. Participate in team meetings and monthly all-staff meetings Participate in training and professional development opportunities as assigned or required. Assist with special projects and perform other duties as assigned. Qualifications | Knowledge, Skills & Abilities: Associate or Bachelor’s degree in any field Paralegal experience or experience working in an attorney’s office with some college credits Experience advocating on behalf of immigrants Fluency in a language spoken by a significant proportion of ILCM’s client population, such as Spanish, Somali, Hmong, Amharic, Oromo, Karen, or Karenni Strong interpersonal, communication, and relationship-building skills, with the ability to work effectively with staff, volunteers, interns, educational institutions, community partners, and other stakeholders. Excellent written and verbal communication skills, including the ability to communicate professionally and provide responsive customer service. Strong organizational skills, attention to detail, and the ability to prioritize tasks, manage multiple responsibilities, and meet deadlines. Ability to recruit, screen, onboard, and engage volunteers and interns while coordinating effectively across departments. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, and the ability to learn databases and other information management systems, such as LegalServer. Ability to work independently, exercise sound judgment, and resolve routine problems effectively and creatively. Ability to maintain confidentiality and handle sensitive organizational and client information appropriately. Commitment to ILCM’s mission and the ability to work respectfully and effectively with individuals from diverse backgrounds and experiences.