Director of Development and Communications

Joseph & Mary’s Home (JMH) provides medical respite care for adults experiencing homelessness who need a safe, supportive place to recover from illness or injury. Located in Cleveland’s Central neighborhood, our two homes offer 21 private rooms and individualized support that helps residents improve their health and move toward stable housing. As a ministry of the Sisters of Charity Health System, we bring together nursing care, social work, community health services, peer support, nutritious meals, and housing assistance to address the challenges residents face during recovery. Our work is grounded in dignity, compassion, and the belief that everyone deserves the opportunity to heal. Team members join a small, dedicated organization where collaboration, meaningful relationships, and a shared commitment to our residents guide our daily work. Overview: The Director of Development and Communications is a mid-career, hands-on fundraising and storytelling leader who works in partnership with the Executive Director (ED) and the larger SCHS Fund Development team. Reporting Relationship: Reports directly to the Executive Director. Remote Status: Hybrid, must reside within driving distance of Cleveland, Ohio This position manages the institutional giving pipeline, develops and fulfills grant proposals and reports, leads digital communications, executes annual appeals, and supports donor stewardship and prospect research. The Director collaborates with JMH program and finance teams, external design partners, etc., to translate JMH’s mission and outcomes into accurate, compelling communications and funding opportunities. Key Responsibilities: 40% Institutional Giving and Grant Management Own a year-round pipeline of government, private foundation, and family foundation opportunities; maintain a grants calendar with deadlines, decision dates, and stewardship requirements. Research fit, prepare letters of inquiry and grant proposals, develop narratives and supporting materials, and coordinate budgets with the ED and finance staff. Manage grant awards and reporting; gather program and outcome data, monitor restricted-funding requirements, and submit complete, accurate reports on schedule. Provide the ED with regular pipeline updates, renewal forecasts, and funder briefing materials. 30% Digital Communications and Impact Storytelling Plan, create, schedule, and monitor a consistent content calendar across three social media accounts, coordinating approvals and responding or routing inquiries appropriately. Develop mission-centered posts, donor stewardship updates, funding acknowledgments, and thoughtful gift-in-kind solicitations; maintain a consistent organizational voice. Lead production of the annual impact report, including stories, program data, donor recognition, editing, and coordination with the graphic designer and SCHS communications partners. Collect resident and staff stories responsibly, observing informed consent, privacy, dignity, and trauma-informed communications practices. 10% Two Annual Appeals Each Year Lead content development and execution for two annual giving appeals, including cases for support, donor emails, letters, and coordinated digital messages. Pull and segment donor lists in Raiser’s Edge, coordinate layout and production with a graphic designer, and align timing and brand standards with SCHS. Track campaign responses and provide timely performance summaries and recommendations to the ED. 5% Donor Stewardship and Gift-in-Kind Support Welcome and coordinate donor tours with the ED and program team; prepare individualized follow-up and stewardship communications. Receive, document, and coordinate distribution of in-kind gifts such as clothing and toiletries, in partnership with operations and resident-facing staff. 10% Prospect Research Identify and qualify prospective institutional, corporate, community, and individual supporters aligned with JMH’s mission. Prepare concise prospect profiles and cultivation recommendations for the ED; maintain research notes, contacts, and next steps in Raiser’s Edge. 5% Development Systems and Data Stewardship Maintain accurate constituent records, gift and pledge information, contact reports, acknowledgment tracking, and useful development reports in Raiser’s Edge. Support reliable list segmentation, basic analysis, and database practices that strengthen donor stewardship and fundraising decisions. Required Qualifications At least eight years of progressively responsible experience in nonprofit development, grants management, and/or communications, with demonstrated ownership of projects and deadlines. Hands-on, working experience with Blackbaud Raiser’s Edge or Raiser’s Edge NXT, including constituent records, queries or lists, and fundraising reporting; this experience is required. Strong record of writing grant proposals and funder reports, managing multiple deadlines, and communicating program outcomes accurately. Excellent writing, editing, project management, and relationship-building skills; ability to develop content for digital, print, and donor audiences. Comfort working collaboratively with senior leadership, program staff, funders, creative partners, and a larger health-system network. Preferred Qualifications and Experience Experience serving or working alongside people who are unsheltered, navigating recovery, or living with complex health or behavioral health needs; direct client-care experience is especially valued. Experience with government grant applications and compliance, annual giving campaigns, social media scheduling tools, and annual report production. A bachelor’s degree in a related field or an equivalent combination of relevant education and experience. Salary: $85,000-$90,000