Family Outreach & Program Support Contractor

About VECINA VECINA is a nonprofit organization that expands immigrant communities' access to legal knowledge, resources, and support through training, legal mentorship, and partnerships with volunteers and pro bono attorneys. Our Family Integrity Project (FIP) works to prevent the separation of immigrant and mixed-status families and reunify families affected by immigration enforcement. Through our ReUnite initiative, we support sponsors seeking to reunify with children in federal custody by helping them navigate the process, gather documentation, and access legal and community resources. About the Opportunity VECINA is seeking a compassionate, organized, and Spanish-speaking Family Outreach & Program Support Contractor to support our Family Integrity Project. In this role, you will connect with immigrant families navigating challenging circumstances, help sponsors stay informed about documentation requirements and next steps, and ensure that our program records are accurate and up to date. This opportunity is ideal for an experienced, self-directed professional who enjoys connecting with people, has excellent organizational skills, and is committed to supporting immigrant families. No legal background is required. Key Responsibilities Family Outreach Conduct Spanish-language outreach to sponsors and families seeking reunification. Confirm contact information, identify outstanding documentation, and communicate next steps using VECINA-approved resources. Document outreach outcomes and family updates in Airtable. Complete assigned outreach batches within seven business days. Program and Data Support Review case records monthly to ensure accuracy and completeness. Identify missing information and flag records requiring additional staff attention. Compile monthly program metrics, including outreach efforts, documentation needs, referrals, and case milestones. Participate in weekly coordination calls with the FIP program lead. The contractor will not provide legal advice. Questions requiring legal judgment and urgent safety concerns will be referred to VECINA's program team. Qualifications Required Native or full professional fluency in Spanish and professional working proficiency in English. Experience in community outreach, client support, case coordination, or resource navigation. Strong organizational skills and attention to detail. Proficiency with spreadsheets, shared documents, and cloud-based databases. Ability to work independently, manage competing priorities, and meet deadlines. Commitment to confidentiality, cultural sensitivity, and supporting immigrant families with empathy. Preferred Experience with Google Workspace, Airtable, or similar case management platforms. Previous work with immigrant-serving nonprofits, legal aid programs, or social services. Familiarity with family reunification processes or the Office of Refugee Resettlement (ORR). Experience preparing data for nonprofit reporting. Working With VECINA This is an independent contractor opportunity with a flexible schedule and an estimated workload of up to 20 hours per week, depending on referral volume. Contractors manage their own schedules and may conduct outreach during evenings or weekends when convenient for families. The engagement includes a weekly coordination call, orientation to FIP processes, and clear deliverables. Contractors provide their own computer and phone and must have access to a private workspace suitable for confidential communications. The engagement is grant-funded, with the possibility of renewal depending on continued funding. Our Commitment to Inclusion At VECINA, we believe diversity makes our communities and our work stronger. People of color, LGBTQ+ individuals, people from immigrant communities, and individuals from other historically underrepresented backgrounds are strongly encouraged to apply, even if they don't meet every preferred qualification. VECINA is committed to equal opportunity and does not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship or immigration status, veteran or disability status, or any other protected identity.