Description du poste
PRIMARY FUNCTION/PURPOSE: PRIMARY FUNCTION/PURPOSE: The Systems Specialist, MEL configures and maintains the organization’s quantitative and qualitative software and database systems for program monitoring, evaluation, research and learning and provides technical support to users. The Systems Specialist, MEL seeks user ease, efficiency, and interoperability between all the component parts of the MEL System, liaising with the Senior MEL Manager for technical guidance. The position provides support in MEL analytics, back-end system functionality, and data integrity and informs data strategy in the organization’s digital transformation. The MEL Systems Specialist works with the Director, SLI in supporting Episcopal Relief &Development’s core values and strategic goals. ESSENTIAL DUTIESAND RESPONSIBILITIES: Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions. Digital Monitoring & Evaluation Systems (Quantitative & Qualitative) Configures digital systemsfor new projects, geographies and users Configures digital systemsfor new and updated indicators when needed, incorporating them into standard dashboards and reports; may also customize DHIS2 for complex indicators or reports Makes system improvements based on user experiences and evolving organization needs for improved data collection, data analysis and reporting Configures evaluation surveyquestions and all system components to calculate specific outcome indicators as required Configures monitoring and evaluation dashboards and reports as required Configures mobile devicesfor data collection preparing survey questions, software and other tools as needed Experiance codingin Stata for complex indicators and data analysis Experience with systems for qualitative data analysis MEL Systems’ Technical Support System/software adjustments, fixes Provides technical contentfor software/system user guides and training resources Provides technical insighton user requirements and technical specifications for new systems Provides technicalinsight on systemsoptimization Tests and verifiessystem changes and corrections workingalongside developers Collaborates with key program and partner staff on system/tool testing and feedback loops to ensure systems and tools are user-friendly and meet user needs. MEL Systems’ Management and Performance Improvement Manages adherence to data collection and management privacystandards: compliance, breach and notification processes, working closely with IT and Technology Informs assessment of emerging developments in MEL systems Contributes to Episcopal Relief & Development’s digital transformation strategy and execution of its processes Organizes and maintainsMEL systems’ projectmanagement and documentation per Global Programs Division standards SUPERVISORY REQUIREMENTS: There are no directstaff supervisory responsibilities. The position: Manages and oversees externalMEL systems consultants and vendors EDUCATION: A Bachelor’s Degreein statistics, research, evaluation, or economics. An Advanced Degreesuch as a Master's Degreepreferred EXPERIENCE: A minimum of four (4) years of MEL systems’experience, or information systems, preferably in an international/other nonprofit or government agency Demonstrated success in data system configuration and Stata customization to meet evolving user needs Systems experience with project/program data preferably in international development Demonstrated effectiveness working individually and in teams,and managing system projects on time to quality standards Keen interest in technology, systems and innovation and demonstrated ability to quickly learn new platforms SKILLS: Demonstrated high-level skills and experience with the following software : Excel DHIS2 Stata and/or SPSS / Civis Mobile open source data applications (e.g. CommCare, ODK, Kobo Collect) Nvivo or other qualitative data analysis software Preferred: PowerBI or other interactive data visualization software Self-startercapable of working remotely at a high level of productivity; able to work through and resolve technical issues on their own Initiative and problem-solving abilities with a focus on building it better and continuous improvement System User/Customer service-oriented Detail-orientedwith strong organizing, prioritizing, and time management skills for effective self-management, task execution and personal accountability Strong communication and interpersonal skills;proven ability to manage complexor difficult situations with tact, diplomacy and good humor Fluency in English; French,Portuguese or Spanisha plus OTHER REQUIREMENTS: Passionate about Episcopal Relief & Development’s mission and impact May be requiredto work long hours and a varied schedule including occasional evenings and weekends Ability and willingness to work Easterntime business hours and some business hours of implementing partner countries Ability and willingness to travel periodically in the U.S. and possibly in diverse and under-resourced environments internationally