Lab Phlebotomist

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job is for a current vacancy. **The Role:** Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Phlebotomist for a **Full-Time** position. The ideal candidate will have 2-3 years experience in venipuncture, capillary collection, and specimen handling with knowledge of medical laboratory terminology and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory. This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role. **What You'll Do:** * Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients. * Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements. * Process and prepare samples for testing in compliance with laboratory standards and procedures. * Prioritize and arrange daily activities based on the urgency of sample collection requests, maintaining an organized workflow within the clinic and the laboratory. * Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff. * Utilize effective communication to explain procedures to clients, reassuring them and addressing any concerns to facilitate a smooth and comfortable sample collection process. * Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection. * Escorting clients to and from waiting lounges located throughout the clinic. * Document and maintain client and sample information within the LIS. * Participate in ongoing education and professional development to remain current with industry standards. * Monitor the testing add-ons list and prepare send-out samples for external testing as required. * Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement. * Assist in the onboarding and training of new phlebotomists. Participate in the competency assessments. **What You'll Need:** * Proof of Professional Liability Insurance (PLI) with MLPAO or CSMLS * Completion of accredited training program in phlebotomy * MLPAO certified and asset * CPR certification * Knowledge of medical and laboratory terminology * Prior experience as a Phlebotomist, preferably in a clinic setting * Superior organization and time management skills * Detail-oriented with a commitment to accuracy and quality in all tasks * Problem solving skills, including the ability to identify