Operations Manager

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements. **Why WestJet:** Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. Reporting to the Sr. Manager – Line Maintenance, this role will be focused on supporting the individual front-line AME's at the YYC base, providing structure and consistent guidance to keep day to day operations flowing efficiently. **Key deliverables include:** * Oversee maintenance personnel to ensure proper skill level and equipment/tooling is maintained for all work being performed within the AMO scope of work and advise the Sr Manager of any deficiencies; * Ensure maintenance personnel use appropriate tools and technical manuals in the performance of their work, and facilities are maintained in a clean condition; * Expedite maintenance and parts requirements while coordinating with Maintenance Control, Technical Representatives (Tech Reps) and various support staff to ensure minimal impact on scheduling during Irregular Operations (IROPS), as well as during scheduled and unscheduled work; * Ensure Corporate Safety Promise and Standards are always maintained; * Ensure defects are corrected and planned maintenance tasks are completed in a timely and acceptable manner through the use of appropriate tools and technical manuals while complying with WestJet policies and procedural manuals; * Coordinate and manage planned and unplanned maintenance with Planning, MCC, Engineering, and Stores ensuring adequate staffing levels to prioritize job action on any aircraft/component requiring maintenance; * Expedite maintenance and part requirements while coordinating with other departments, teams, and various support staff to ensure minimal impact to the schedule during IROPS and scheduled/unscheduled work; * Maintain personnel work schedules from day of to a minimum of three months out to ensure adequate coverage for all required maintenance activities at the base; * Partner with other Operations Managers, Out Base Managers and MCC to support staffing needs within the base and elsewhere as required; * Engage in hiring activity and performance appraisals (probationary and annual) to ensure proper staffing and skill levels within the team; * Ensure all maintenance personnel receives all required initial and ongoing company and technical training; * Provide daily leadership, guidance, coaching and performance development to a crew of AMEs, building an effective, positive, and respectful maintenance team; * Identify performance and personnel issues and take the necessary action in an effective and timely manner in consultation with the HRBP and