Senior Analyst - Operations Analytics

This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements. **Why WestJet:** Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. **Overview of role:** The Senior Analyst, Operational Performance Analytics is responsible for developing high-quality analysis, reporting, and insights that support the airline’s operational performance objectives. Working under the leadership of the Senior Manager, this role plays a critical hands-on function in transforming operational data into actionable intelligence that improves reliability, efficiency, and guest experience across the network. Partnering with stakeholders across operations, network planning, and guest experience, the Senior Analyst supports performance monitoring, investigates operational issues, and contributes to initiatives aimed at improving on-time performance, aircraft utilization, turnaround execution, and overall operational resilience. **Key deliverables include:** * Reporting & data management: * Develop and maintain operational reports, dashboards, and data extracts that provide accurate and timely visibility into performance metrics. * Ensure data integrity and consistency across reporting outputs and proactively identify opportunities to enhance reporting efficiency and usability. * Performance analysis & insights: * Conduct detailed analysis of operational performance, including delays, disruptions, turnaround execution, and asset utilization. * Identify trends, anomalies, and key performance drivers, and translate findings into clear, actionable insights for operational stakeholders. * Drive investigations into operational performance issues by conducting structured root cause analysis. * Work with cross-functional teams to understand drivers of delays and inefficiencies and contribute to the development of data-driven recommendations to improve operational execution. * Strategic initiatives: * Support ongoing operational and strategic initiatives by contributing analysis, modeling, and scenario evaluation. * Assist in assessing the impact of operational changes, schedule adjustments, and performance improvement efforts. * Stakeholder partnership: * Collaborate with front-line and mid to senior-level operational leaders to business needs and provide analytical support. * Present findings in a clear and concise manner, tailoring outputs to the audience and ensuring insights are practical and actionable. * Continuous improvement: * Continuously seek opportunities to improve analytical methodologies, reporting tools, and data processes. * Stay current with best practices in data analysis a