Front Desk Associate

Front Desk Associate **Pilates Princess | Vaughan, Ontario** Pilates Princess is looking for a friendly, reliable, and customer-service-oriented Front Desk Associate to join our team! We are looking for someone who enjoys working with people, has a positive attitude, takes pride in maintaining a clean and organized environment, and can help create a welcoming experience for every client who walks through our doors. Position Details * **Position:** Part-Time Front Desk Associate * **Employment Type:** Independent Contractor * **Compensation:** Starting at $17.60/hour * **Payment:** Weekly * **Location:** Pilates Princess, Vaughan, Ontario Weekly Schedule * Monday: 5:00 PM – 9:30 PM * Tuesday: 5:00 PM – 9:30 PM * Wednesday: 5:00 PM – 9:30 PM * Thursday: 6:00 PM – 9:30 PM * Friday: 5:00 PM – 7:30 PM * Saturday: 8:00 AM – 12:30 PM * Sunday: 9:00 AM – 1:30 PM *Please note that the schedule is subject to change based on studio needs.* Key Responsibilities **Front Desk & Customer Service** * Welcome clients and create a warm, inviting first impression. * Check clients in for their scheduled Pilates classes. * Assist clients with bookings, memberships, and general inquiries. * Provide excellent customer service and help ensure a positive studio experience. * Answer phone calls, respond to basic inquiries, and assist with front desk operations. **Studio Operations & Maintenance** * Open and close the studio according to established procedures. * Ensure the reception area, studio spaces, and common areas are clean, tidy, and presentable. * Replenish supplies, including towels or other studio essentials where applicable, retail products, and refreshments. * Ensure the studio is properly prepared for incoming classes and clients. * Monitor inventory and communicate when supplies need to be restocked. **Retail & Membership Sales** * Assist with selling Pilates grip socks, memberships, class packages, water, and other retail products. * Introduce clients to available memberships and promotions. * Help drive retail sales while maintaining a friendly, non-pushy approach. * Process client purchases and payments accurately. Ideal Candidate * Friendly, outgoing, and customer-service oriented. * Reliable, punctual, and organized. * Comfortable working independently and taking initiative. * Professional, presentable, and attentive to detail. * Strong communication and interpersonal skills. * Comfortable with basic sales and point-of-sale transactions. * Previous front desk, hospitality, retail, or customer service experience is an asset. * An interest in Pilates, fitness, or wellness is considered an asset. How to Apply If you are personable, dependable, and interested in being part of a growing wellness community, we would love to hear from you! Please send your resume and a brief introduction to **info@pilatesprincess.ca** with the subject line **Front Desk Associate Application**. Pay: $17.60-$20.00 per hour Expected hours: No less than 15.0