Description du poste
We are seeking a **dedicated and organized Medical Office Assistant (MOA)** to join our team at **My Medical Centers Ottawa -Richmond Location-** . The MOA will play a vital role in ensuring the smooth operation of our clinic by managing administrative and patient care tasks. The ideal candidate is **compassionate, detail-oriented, and efficient**, with excellent communication and organizational skills.
**Key Responsibilities1. Front Desk & Patient Interaction**
* Greet patients warmly and provide excellent customer service.
* Schedule, confirm, and manage patient appointments.
* Handle patient inquiries in person, by phone, or via email.
* Assist patients with check-in and check-out procedures.
**2. Administrative Duties**
* Maintain and update patient records in the **Electronic Medical Record (EMR) system** ( Experience in OSCAR Pro is a must)
* Process referrals, requisitions, and insurance forms (OHIP and private billing).
* Handle faxing, scanning, and filing of medical documents.
* Order and maintain office and medical supplies.
**3. Clinical Support** *(if applicable)*
* Prepare examination rooms and assist physicians as needed.
* Measure and record patient vitals (height, weight, blood pressure, etc.).
* Provide basic instructions to patients regarding procedures or medications.
**4. Billing & Insurance Processing**
* Process OHIP and private insurance claims.
* Verify patient insurance coverage and handle invoicing.
* Ensure accurate entry of billing codes.
**5. Confidentiality & Compliance**
* Ensure all medical records and patient information remain confidential, following **PHIPA and clinic policies**.
* Follow clinic procedures for infection control and safety.
**Qualifications & Skills**
✅ **Education & Experience:**
* Medical Office Assistant diploma or relevant certification (preferred).
* Previous experience in a medical office or healthcare setting (an asset).
✅ **Technical Skills:**
* Proficiency in **EMR systems** (OSCAR Pro).
* Strong computer skills (Microsoft Office, scheduling software).
✅ **Soft Skills:**
* Excellent **communication and interpersonal** skills.
* Strong **organizational** and **multitasking** abilities.
* Ability to work in a **fast-paced** medical environment
✅ **Languages: English, French, Arabic**
**How to Apply:**
We would love to hear from you if you are passionate about healthcare and have the skills to excel in this role! Please submit your **resume and cover letter** to **info@mymedicalcenters.ca**
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Experience:
* Medical office: 1 year (required)
* OSCAR Pro: 1 year (required)
Language:
* English (required)
Work Location: In person