Network Operations Engineer, Deloitte Global Technology

**Job Type:** Permanent **Work Model:** Remote **Reference code:** 135919 **Primary Location:** Toronto, ON **All Available Locations:** Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC **Our Purpose** At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians. By living our Purpose, we will make an impact that matters. * Have many careers in one Firm. * Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness. * Learn from deep subject matter experts through mentoring and on the job coaching Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. **What will your typical day look like?** ----------------------------------------- **Work you'll do** As a Network Operations Engineer, you will provide hands-on operational, engineering, and troubleshooting support across a complex global network environment. You will work alongside network subject matter experts to maintain reliable and resilient network services, facilitate network changes, troubleshoot incidents, and support modern networking technologies across enterprise, WAN, and cloud environments. This is a highly hands-on individual contributor role, with a strong focus on network operations, administration, troubleshooting, incident resolution, and engineering support. The successful candidate will bring strong network engineering fundamentals, particularly within Cisco environments, and will be comfortable diagnosing complex network issues, supporting Palo Alto Prisma Access and SD-WAN environments, and troubleshooting connectivity across cloud platforms. **Key Responsibilities:** * Provide day-to-day network operations, administration, engineering, and troubleshooting support across the global network environment. * Troubleshoot complex network incidents and service disruptions, identifying root causes and implementing effective resolutions. * Facilitate and implement network changes within production environments, ensuring changes are appropriately tested, documented, and operationalized. * Engineer, operate, and support WAN connectivity, including VPLS, I