Medical Office Assistant (MOA) / Administrative Assistant

**Medical Office Assistant (MOA) / Administrative Assistant** **Job Title:** Medical Office Assistant (MOA) / Administrative Assistant **Location:** Alberta, Canada **Employment Type:** Full-Time / Part-Time (To Be Confirmed) **Pay:** Competitive, based on qualifications and experience **Work Location:** In Person About the Position We are seeking a professional, friendly, organized, and motivated Medical Office Assistant (MOA) / Administrative Assistant to join our team. The successful candidate will play an important role in supporting daily clinic operations, assisting patients, coordinating appointments, managing administrative responsibilities, and ensuring a welcoming and professional environment. We are looking for someone who demonstrates excellent communication skills, attention to detail, professionalism, compassion, and the ability to work efficiently in a busy medical office environment. Key Responsibilities * Welcome patients and visitors in a friendly, professional, and respectful manner. * Answer incoming telephone calls, respond to inquiries, and direct calls appropriately. * Schedule, confirm, reschedule, and manage patient appointments. * Register patients and maintain accurate and up-to-date patient information. * Manage patient files, medical records, and electronic medical records (EMR). * Assist physicians and healthcare professionals with administrative duties. * Process incoming and outgoing correspondence, referrals, and medical documentation. * Handle faxing, scanning, filing, photocopying, and general office administration. * Assist with billing, invoicing, and related administrative processes as required. * Maintain patient confidentiality and comply with applicable privacy requirements. * Monitor office supplies and assist with maintaining an organized workplace. * Coordinate daily administrative activities to support smooth clinic operations. * Perform other administrative duties as required. Qualifications and Requirements * Medical Office Assistant (MOA) diploma or relevant administrative education is preferred. * Previous experience working in a medical clinic or healthcare setting is an asset. * Knowledge of medical terminology and medical office procedures. * Experience with electronic medical records (EMR) systems is preferred. * Strong computer skills, including Microsoft Word, Excel, Outlook, and general office software. * Excellent verbal and written English communication skills. * Strong organizational, time-management, and multitasking abilities. * Professional telephone etiquette and excellent interpersonal skills. * Ability to handle sensitive patient information with discretion and confidentiality. * Ability to work independently and collaboratively as part of a team. * Strong attention to detail and a commitment to accuracy. The Ideal Candidate The ideal candidate is someone who: * Is compassionate, approachable, and patient-focused. * Maintains a positive and professional attitude.