Retail Warehouse Team Lead

Retail Warehouse Team Lead **Dear-Born Baby & Kids | 72 Doncaster Avenue, Thornhill, Ontario** **Full-time, on-site | Approximately 40 hours per week, including one weekend day** Dear-Born Baby & Kids is a family-owned specialty retailer that has served families since 1979. Our 10,000-square-foot retail warehouse in Thornhill supports our showroom and online business, handling everything from car seats and strollers to nursery furniture. We’re looking for an experienced warehouse team lead who can organize the day’s work, coach a small team and work alongside them on receiving, stock handling and order preparation. You’ll report to the Retail Store Manager and provide day-to-day direction to the warehouse team. **What you’ll do** * Set daily priorities, assign work and follow up to make sure it’s completed accurately and on time. * Work alongside the team to unload shipments, check quantities and product condition, record receipts and put stock away in the correct locations. * Investigate stock discrepancies, flag damaged or missing items and help maintain accurate inventory through regular counts. * Pick and stage bulky items for online orders and store pickups, and prepare outgoing shipments for courier pickup. * Work with the web fulfilment team to resolve warehouse-side shipping issues, such as missing stock, incorrect items or parcels that missed pickup. * Train and coach team members on receiving, order accuracy, safe product handling and warehouse organization. * Keep aisles, shelving and staging areas clear and organized, and make sure the team follows warehouse safety procedures. **What you bring** * Experience in warehousing, shipping and receiving or inventory operations. * Experience assigning work and training or coaching coworkers in a team lead, lead hand or similar role. * Ability to set priorities when deliveries, customer pickups and courier deadlines overlap. * Comfort using a computer to record receipts, check stock and investigate discrepancies. Experience with retail inventory or order fulfilment software is an asset. * Ability to safely move boxed merchandise and use ladders. Heavier or awkward items are moved with assistance. Safety footwear is required. No forklift certification or heavy-equipment experience is required. * Availability to work approximately 40 hours per week, including one weekend day. **What we offer** * Employee discount * On-site parking * Casual dress **To apply,** send your résumé to jobs@dearbornbaby.com. Expected hours: 40.0 per week Benefits: * Casual dress * On-site parking * Store discount Application question(s): * How many years of experience do you have in warehouse operations, shipping and receiving or inventory operations? * Have you been responsible for assigning daily work and training or coaching coworkers in a warehouse, stockroom or receiving team? * Are you available to work on-site in Thornhill for full time, including one weekend day each week? Work Location: In pe