Medical Laboratory Assistant/Technician

Are you passionate about helping people live their healthiest lives? Do you thrive in a dynamic, supportive environment where your contributions truly matter? If so, Medcan is the place for you! This job is for a current vacancy. **The Role:** Medcan's Laboratory and Clinic Testing team is seeking a qualified and compassionate Medical Laboratory Assistant/Technician for a **Full Time** position. The ideal candidate with 2-3 years experience in the laboratory with knowledge of medical laboratory terminology and experience in performing laboratory duties and analysis of specimen testing, venipuncture, capillary collection, and specimen handling and will ensure accurate and safe collection and processing of blood and other samples within our clinic and laboratory. This role is pivotal in delivering a high-quality client experience and supporting clinical operations. Excellent communication and client service is a must to be successful in this role. **What You'll Do:** * Process and prepare samples for manual and automated testing on laboratory analyzers in compliance with laboratory standards and procedures. * Identify clients ensuring samples are accurately labeled before testing, adhering to legal and laboratory procedural requirements. * Prepare quality control, calibration, and reagent materials in compliance with laboratory standards and procedures. * Perform and review quality control results and escalate failed quality control results to the MLT or Manager, Laboratory Services. * Perform and review calibration results and escalate failed calibration results to the MLT or Manager, Laboratory Services. * Manage laboratory inventory and supplies, including receiving, inspecting, counting inventory and supplies to maintain optimal levels and prevent shortages. * Perform maintenance on laboratory analyzers and troubleshoot analyzers and laboratory equipment. * Identify incidents and non-conformities, participating in the development of effective corrective action plans, escalating issues as appropriate and driving continuous improvement. * Prepare and package specimens for transportation. * Monitor and record temperature of thermally controlled equipment. * Monitor and record temperature and humidity monitoring of environmental conditions. * File and retrieve laboratory records. * Perform phlebotomy (venipuncture and capillary punctures) to collect blood samples from clients. * Greet and request required information from clients, explain the sample collection process, and ensure clients have followed necessary test protocol prior to sample collection. * Escorting clients to and from waiting lounges located throughout the clinic. * Document and maintain client and sample information within the LIS. * Monitor the testing add-ons list and prepare send-out samples for external testing as required. * Follow all health, safety, and infection control policies to maintain a safe environment for clients and staff. * Participate in ongoing edu