Part-Time Medical Office Assistant – Reception & Clinical Support

Part-Time Medical Office Assistant – Reception & Clinical Support **Burlington Health Focus Foot Clinic | Burlington, Ontario** **Job Type:** Permanent, Part-Time **Pay:** Starting at $21.00 per hour, with opportunities for increases based on experience and performance **Work Location:** In person About Us Burlington Health Focus Foot Clinic is a busy, well-established chiropody clinic dedicated to providing exceptional foot care in a friendly, welcoming, and professional environment. We are seeking an enthusiastic, reliable, and personable **Part-Time Medical Office Assistant** to join our team in a combined reception and clinical support role. **This position involves shifts in both our front reception area and our clinical back office.** The successful candidate will have dedicated days working at reception and other days assisting with clinical operations. We are looking for someone who enjoys variety, is adaptable, and takes pride in helping our clinic run smoothly. Full training will be provided for clinical duties. Key Responsibilities **Front Desk & Reception** * Greet patients warmly and provide excellent customer service. * Answer incoming phone calls and respond to patient inquiries professionally. * Schedule, confirm, and manage patient appointments. * Check patients in and out of the clinic. * Process patient payments and handle cash and electronic transactions. * Respond to emails and assist with general administrative tasks. * Maintain an organized, welcoming, and efficient reception area. * Work collaboratively with practitioners and other team members to ensure smooth daily clinic operations. **Clinical & Back Office Support** * Prepare, clean, and organize treatment rooms between patients. * Escort patients to treatment rooms and assist with preparing them for appointments. * Clean, disinfect, and sterilize medical instruments according to clinic protocols. * Monitor, organize, and restock medical supplies. * Assist with footwear orders, fittings, and product organization. * Provide assistance to practitioners as required and within the scope of training. * Maintain a clean, organized, and safe clinical environment. * Assist with other general clinic duties as needed. Qualifications & Skills We are looking for someone who is: * Friendly, outgoing, and professional with a positive attitude. * Reliable, punctual, and dependable. * An excellent communicator with strong interpersonal skills. * Patient-focused and committed to providing outstanding customer service. * Highly organized, detail-oriented, and efficient. * Comfortable multitasking and adapting to changing priorities. * Able to work independently as well as part of a team. * Comfortable using computers and learning new software. * A quick learner who is willing to take initiative and learn new skills. * Comfortable performing both administrative and hands-on clinical support duties. **Preferred Qualifications** * Previous reception or administrative e