Description du poste
**True North Hospitality is hiring Concession Cooks and Lead Concession Cooks to join our culinary team at Canada Life Centre.**
Whether you're an experienced line cook looking to grow into a leadership role and you're passionate about leading high-performing teams, we have opportunities for you. In these roles, you'll help deliver exceptional food and guest experiences by preparing high-quality menu items, maintaining the highest food safety standards, supporting the day-to-day operation of our concession kitchens, and, for leadership positions, coaching and guiding team members to ensure successful event execution.
**What to be excited for in this role:**
* Prepare, cook, and present high-quality food while meeting service timelines and quality standards.
* Support the day-to-day operation of concession kitchens and service areas during events.
* Monitor concession areas to ensure food quality, speed of service, cleanliness, and an exceptional guest experience.
* Verify POS functionality, monitor beverage quality, and coordinate product transfers to support seamless event operations.
* Stock, replenish, and organize food, beverage, and service supplies to maintain operational readiness.
* Maintain clean, organized, and fully equipped kitchens, concession stands, and workstations in accordance with company standards.
* Follow recipes, production guidelines, and operational procedures to ensure consistency and efficiency.
* Lead or support pre-shift meetings by communicating event information, menu updates, and service expectations.
* Train, coach, and support team members while fostering a positive, collaborative, and high-performing work environment.
* Champion food safety, sanitation, workplace safety, and compliance with all company policies and applicable regulations.
* Address guest inquiries and service concerns professionally, resolving issues or escalating them when necessary.
* Support all aspects of kitchen operations, including food preparation, cleaning, stocking, and other operational duties.
* Collaborate with Culinary, Warehouse, and other departments to ensure efficient event execution.
* Adapt to changing operational needs and contribute wherever needed to support the success of the team and deliver outstanding guest experience.
**What we need from you:**
* Minimum 2 years of experience as a line cook or in a commercial kitchen; experience in a high-volume, quick-service, or concession environment is preferred.
* Previous leadership experience is an asset.
* Valid Certified Food Handler Certificate is required.
* Strong understanding of food safety and sanitation standards; knowledge of liquor service regulations is an asset.
* Demonstrated ability to lead by example while working collaboratively within a team.
* Excellent communication and interpersonal skills with the ability to build positive relationships with guests and colleagues.
* Ability to remain calm, organized, and make sound decisions in a fast-paced, high-