Senior Business Analyst

**GET TO KNOW US** At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time. **KNOW THE ROLE** Brown Thomas Arnotts is seeking a strategic and commercially focused Senior Business Analyst with extensive retail expertise, strong change leadership and exceptional stakeholder management skills to drive business transformation and support continued growth. This is a highly visible role that sits at the intersection of business and technology, partnering with senior stakeholders across Warehousing, Supply Chain, Buying, Merchandising, Retail Operations, Finance, Digital and Technology to deliver initiatives that enhance operational efficiency, improve customer experience and strengthen commercial performance. The successful candidate will lead the analysis, design and delivery of complex business transformation initiatives, acting as a trusted advisor to business leaders, translating strategic objectives into practical, value-driven solutions. With a strong focus on digital transformation and data-led decision-making, the successful candidate will identify opportunities to leverage AI, automation and advanced analytics, optimise end-to-end business processes and ensure the successful implementation and adoption of sustainable change across the organisation. Key Responsibilities: Business Analysis & Solution Design * Lead discovery, requirements gathering, process mapping, and business analysis activities for strategic transformation programmes * Define and document current and future-state business processes across warehouse operations, buying, merchandising, and supply chain * Facilitate workshops with business stakeholders to identify pain points, opportunities, and solution requirements * Develop business cases, benefits frameworks, and value realisation plans for key initiatives * Collaborate with technology teams and solution providers to ensure business requirements are translated into effective solutions * Support solution design, testing, and implementation activities to ensure alignment with business objectives Warehousing & Supply Chain Transformation * Drive initiatives focused on warehouse optimisation, inventory management, stock accuracy, fulfilment, logistics, and distribution operations * Analyse warehouse processes and systems to identify efficiency improvements, cost reduction opportunities, and service enhancements * Support the implementation and optimisation of Warehouse Management Systems (WMS), inventory solutions, and related technologies * Ensure seamless integration between warehouse operations, merchandis