Receptionist / Front Desk Employee (m/f/d)

**Full-time or Part-time | Sportcentrum Nürnberg** Are you a people person who enjoys creating a welcoming atmosphere and providing excellent service? Do you stay organised and friendly even when things get busy? Then we’d love to meet you. We are looking for a **friendly, reliable and service-oriented Receptionist / Front Desk Employee (m/f/d)** to join our team at Sportcentrum Nürnberg. As part of our front desk team, you are at the heart of our daily operations. You are one of the first points of contact for our members and guests and help ensure an excellent experience from check-in to check-out. **Your responsibilities** * Welcoming and assisting our members and guests * Managing check-ins and check-outs * Handling reservations and appointment bookings * Responding to enquiries in person, by phone and via email * Managing online bookings and coordinating appointments * Ensuring smooth day-to-day front desk operations * Processing customer transactions and handling the cash desk * General administrative and organisational tasks * Planning and organising in-house events * Supporting our beverage service and bar area * Managing stock and purchasing supplies **What we’re looking for** Above all, we are looking for someone who genuinely enjoys working with people and providing excellent service. Ideally, you have completed vocational training in hospitality, hotel management, business administration or a comparable field. You are reliable, well organised and comfortable taking responsibility. Even when things get busy, you remain calm, friendly and focused on finding solutions. **Language skills are important to us:** **English: very good** **German: good working proficiency** You should be comfortable communicating with both international and German-speaking guests. Perfect German is **not**required. You should also: * Enjoy working with people and have an interest in sports * Have a strong service mindset * Work independently while being a team player * Be organised, punctual and dependable * Feel comfortable using computers and MS Office * Be able to quickly learn new IT and booking systems * Enjoy making a positive difference for both guests and colleagues **What we offer** ✓ Permanent position – **full-time or part-time** ✓ Regular and reliable working hours ✓ Performance-based compensation ✓ A varied role with real responsibility ✓ A supportive team and approachable management ✓ Flat hierarchies and open communication ✓ Overtime compensated with time off ✓ Opportunity to train at our Sportcentrum fitness club ✓ Convenient public transport connections ✓ EV charging available at our company parking area **Interested? We’d love to hear from you.** Send your application to: **info@sportcentrum-nbg.de** Know someone who might be a great fit? Feel free to share this post! #NurembergJobs #NürnbergJobs #Receptionist #FrontDesk #HospitalityJobs #CustomerService #EnglishSpeakingJobs #JobsInGermany #FullTime