Workshop Operations Specialist Rental and Used

*At Toyota Material Handling Europe, we create the technology that keeps the world moving. We are over 13,500 colleagues passionate about supporting companies of all sizes with todays and tomorrow’s material handling challenges. Because we know that our business and our industry are essential and sometimes even critical for them, for daily life and society at large.* *In our respective headquarters in Mjölby, Sweden, Willebroek, Belgium, in our Sales companies across Europe or in our factories in France, Italy and Sweden, you can be part of an extraordinary journey. And together, we will Move the world towards easy and sustainable.* **The Position** We are now looking for a Workshop Operations Specialist to join our team. As Workshop Operations Specialist, you will play a key role in developing and implementing operational standards for Rental & Used workshop activities across Europe. Working closely with local workshop teams and regional stakeholders, you will establish standardized refurbishment processes, quality requirements and work instructions that drive consistency, efficiency and customer satisfaction. You will analyze existing workshop practices, identify improvement opportunities and translate best practices into practical standards that can be adopted across different locations. In addition, you will support the implementation of these standards, monitor their effectiveness and ensure continuous improvement of workshop operations. This role requires a strong understanding of workshop processes, refurbishment activities and quality management. You will act as the link between operational teams and management, ensuring that new standards are practical, measurable and aligned with business objectives. You will also coordinate improvement initiatives and support projects that enhance operational performance, safety and quality within the Rental & Used business. In this role you will report to Nathan Van Der Burg, Workshop Operations Group Lead. **Your Responsibility** * Analyse, identify, design and provide continuous improvement recommendations related to process improvements as identified in the WORKSHOP strategy * Collaborate with members in the WORKSHOP Operational Committee (WOC), and develop and maintain relationships with stakeholders to ensure long-term partnerships * Facilitate and document business processes and redesign processes through collaboration with the WORKSHOP Operational Committee (WOC), and obtain approval from the WOC for the (re)design * Support the implementation of the WORKSHOP Operation Policy within Toyota Material Handling Europe (TMHE) * Support the business perspective towards TMHE IS for system improvements related to the process improvements * Manage projects connected to strategic and decided process improvements, and ensure improvements are implemented across Europe **Your Profile** * Technical background with experience in workshop operations, maintenance, refurbishment or a comparable operati