Description du poste
At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us.
At IONOS CLOUD, you will work collaboratively with diverse teams at the leading European provider of cloud infrastructure, cloud services, and hosting solutions. We offer you a future-proof career perspective in one of the most dynamic industries. Our company is characterized by open working structures, an informal "Du" culture, and flat hierarchies with an unmatched team spirit. We firmly believe that work and fun go hand in hand and provide you with the right environment to thrive. With continuous growth, we are always looking for new colleagues. Become part of IONOS and let's grow together.
#### **Tasks**
* Support the creation of standard contracts, contract filing, and maintenance in the CRM.
* Maintain master data of our customers and partners across various systems.
* Support billing runs and customer-specific invoicing.
* Create training materials and documentation in English (e.g., in Confluence).
* Process contract cancellations.
* Maintain and optimize our JIRA project.
* Handle various administrative ad-hoc tasks.
* Identify improvement potentials and support the design of efficient processes (using AI).
#### **Qualifications**
* Strong attention to detail when handling data.
* Independent, structured, and flexible way of working.
* Strong communication skills with creativity for problem-solving.
* Customer orientation and a strong service mentality.
* Experience working with Microsoft Office products and GSuite.
* Very good German and English language skills.
* Experience with common AI tools such as Claude, n8n, etc.
* Available for at least 6 months (16–20 hours/week).
#### **Benefits**
* Hybrid working model.
* Flexible working hours through trust-based working hours.
* At some locations a subsidized canteen and various free drinks.
* Modern office space with very good transport connections.
* Various employee discounts for activities and products.
* Employee events such as summer and winter parties, as well as workshops.
* Numerous training and development opportunities.
* Various health offers, such as sports and health courses.
#### **Job info**
Location: Berlin
Type: Working student
Category: Sales
Work experience: Students
Reference ID: 1697
##### **About IONOS**
IONOS is the leading European digitalization partner for small and medium-sized businesses (SMB). The company serves around six million customers and operates across 18 markets in Europe and North America, with its services being accessible worldwide. With its Web Presen