Description du poste
**ELEVATE ENERGY GROUP**
**Order Administrator**
**Job Summary**
Elevate Energy Group has an opportunity for an Order Administrator at our Rocky Mountain House, Alberta branch location. The position's primary role is to deliver the business's day-to-day order and project administration function and requirements. As the Order Administrator specific to our Central, AB operations, you will be solely responsible for all aspects of the administrative role, which includes working closely with our valued customers, staff, and Area Manager. This is a fast-paced role that requires strong time management and the ability to prioritize competing tasks and deadlines across customer service, order processing, and financial administration. The Order Administrator will be provided with on-the-job training specific to our business and will additionally collaborate with other Order Administrators within the organization.
Employees are expected to be an ambassador for Elevate Energy Group within the communities we work and demonstrate a commitment to our company values in all our daily interactions.
**Key Accountabilities**
***Customer & Front-Office Support***
* Courteously receive in-bound calls, emails, and visitors.
* Pick up, receive, and distribute incoming mail and packages.
* Engage directly and professionally with customers, vendors, and co-workers, representing EEG in all interactions.
***Order, Materials & Inventory Administration***
* Order materials and supplies as required to support field and shop operations, tracking orders through to delivery.
* Support inventory management, including tracking stock levels, reconciling receipts against purchase orders, and flagging shortages or discrepancies to the Area Manager.
* Create and issue vendor purchase orders and receive and reconcile packing slips against orders received.
* Compile and verify information, calculate data, and complete data entry with a high degree of accuracy and efficiency, including customer setup and credit checks.
***Ticket Pricing, Time & Invoicing***
* Receive and price daily work account tickets, including pricing of Labour, Equipment & Material (LEM) tickets in accordance with contract rates and pricing agreements.
* Obtain and track client ticket approvals in a timely manner, following up proactively on outstanding approvals.
* Complete employee timesheet entry accurately and on schedule.
* Prepare and issue customer invoicing following ticket and client approval, ensuring accuracy and completeness of supporting documentation.
* Support accounts receivable and collections activity, following up on outstanding balances as directed.
***Office & Safety Administration***
* Compile and submit new hire information in support of onboarding.
* Order office supplies and manage safety equipment, records, and training documentation as required.
* Support the Area Manager as required or requested.
* Participate and contribute to scheduled safety and finance meetings