Community Services Assistant, Full Time Permanent

APPLICANTS WILL ONLY BE CONSIDERED IF APPLYING THROUGH EMAIL, FOUND ON THE TOWN OF HINTON WEBISTE https://www.hinton.ca/Jobs **POSITION SUMMARY** Reporting to the FCSS Manager, this position is primarily responsible for providing administrative support to community projects, partnerships, special events, programs, and services offered by the FCSS Services Branch. This position works closely with municipal staff, agencies, community organizations, and the public. **WORK RESPONSIBILITES** * Maintain a records management and resource materials system, including electronic and hardcopy files * Research information on customer services, fees, and social issues, as well as conduct small surveys and provide data analysis * Manage and update brochures, the Community Resource Directory, and the FCSS portion of the Town website * Prepare financial reports for administration on various FCSS programs * Provide administrative support to the FCSS Manager, FCSS Assistant Manager, and FCSS Coordinators for FCSS programs * Serve as a liaison between management and other staff members, relay assignments, and request status updates * Provide clerical support: * screen, prioritize, and distribute mail; * prepare meeting agendas, attend, and transcribe meeting minutes; and * answer, screen, take, and forward messages. * Provide reception and information services to the public * Responsible for requesting quotes, preparing purchase orders, and ordering all office supplies * Schedule meetings, workshops, special events, and handle associated administrative details * Prepare reports, correspondence, and other documents * Assist with special events, meetings, and workshops including: * Produce advertisements and promotions; * Book facilities and coordinate scheduling; * Send mail-outs; * Facilitate registration; and * Obtain sponsorship. * Provide basic coverage for the routine operations of FCSS programs and Transit * Conduct and/or respond to surveys and studies; and compose narrative portions of documents, such as brochures and policy statements **QUALIFICATIONS** * High School Diploma or CAEC * Post-Secondary Diploma or Certificate in Business Administration or a related field is preferred * Minimum 3 years work experience in an administrative role * A combination of education and/or experience related to this position may be considered * Experience working with volunteers, boards, and social service agencies is preferred * Advanced with Microsoft Office Suite, computers and systems, and operating office equipment * Satisfactory background screening is required for this position including a Criminal Record Check, Vulnerable Sector Check, and Child Welfare Check * A Class 5 Driver’s License with a satisfactory Driver’s Abstract **SKILLS & ABILITIES** * Exceptional verbal and written communication skills * Demonstrate effective interpersonal communication and conflict resolution skills * Strong time management skills to prioritize responsibilities and customer