Manager – Business Operations

**MANAGER** **POSITION TITLE** Manager **DEPARTMENT** Business Operations- WFN Medway Entertainment Ltd./Kespukwitk Eats “n” Treats/Ice Cream Hut **SALARY** Salary is dependant on qualifications and experience **TERM** Permanent/Full-Time/40 Hours Per Week **LOCATION** 5163 Highway #210 Greenfield Nova Scotia B0T 1E0 **ESTIMATED START DATE** January 2027 Wasoqopa’q First Nation owns and operates the AFN Medway Entertainment Ltd. in Greenfield NS. The facility is a one stop snack bar, gas bar and convenience store in one including Kespuwick Eats ‘n’ Treats, and Ice Cream Hut, with fuel and furnace oil, eat in or take out food options, tobacco and ancillary services, and a store front location for products and services. The ice cream hut, adjacent to the store front, operates May through to October annually to provide tasty ice cream treats, including cones, sundaes and milkshakes. **POSITION OVERVIEW AND OBJECTIVE** WFN is currently recruiting for a Manager, reporting to the Director of Business Operations, responsible for effectively managing AFN Medway Entertainment operations, including planning, organizing, directing, and controlling overall business activities, maximizing profitability through meeting financial objectives with annual/monthly operating budgets and income statement comparisons and management of employees, building and retaining a high performing team. **ESSENTIAL FUNCTIONS AND DUTIES** Management of Employees * Sustains a team compliment that maintains effective business operations * Supervises all employees in accordance with the Wasoqopa’q First Nation Human Resources Manual for Business Operations, working closely with the Director of Human Resources as needed to support and address employee matters * Maintains and supports a positive work environment for all employees * Manages, with the Director of Human Resources, recruitment efforts for new and vacant positions including job postings, interviews, hiring, orientation and training * Establishes, assigns and maintains employee shift schedules, duties and responsibilities and creation and submission of timesheets for payroll * Conducts employee performance evaluations and appraisals in accordance with WFN policies and procedures and the Operations of Establishments Manual * Addresses and resolves employee requests, complaints, and other related employee matters * Organizes and implements regular staff meetings * Collaborates with the Director of Human Resources to identify and implement required and desirable employee training opportunities in health and safety, and professional development * Monitors video surveillance to ensure employees are conducting duties and or to address issues and concerns that arise 1 Maximize Profitability * Determines the ideal retail product mix to meet customer(s) demand and store presentation * Plans and organizes sales and promotions * Formulates