Assisted Living Supervisor

**Position Title:** Assisted Living Supervisor **Program:** Seniors & Assisted Living Program **Employment Type:** Full-Time **Hours of Work:** 35 hours per week; Monday to Friday, 7-hour shift between 7 AM and 7 PM (evenings and weekends as needed), with flexibility for changes to suit operational needs **Annual salary:** $58,000 **Location:** In-person at 3330 Danforth Ave, Scarborough, ON or other sites as directed **The Organization** Warden Woods Community Centre is a neighbourhood centre, empowering neighbours to work together to meet local challenges and create shared approaches to building community. We have been working collaboratively to support the needs and interests of local communities in Southwest Scarborough since 1970. As a multi-service charitable organization, we provide essential support like assisted living, daycare and meal programs, while also supporting caring, compassionate, just and interdependent community life for all. Learn more wardenwoods.com. **Position Summary** Reporting to the Seniors and Assisted Living Program Manager or Designate, the Assisted Living Supervisor is responsible for ensuring the provision of appropriate services to enhance the quality of life and personal wellness of seniors and adults with disabilities. The position includes overall responsibility for the coordination, implementation, evaluation and supervision of all staff in the Supportive Housing and Home Help Programs. **Job Responsibilities** * Oversee the day-to-day care of residents to ensure safety, dignity, and well-being. * Conduct intake and in-home assessments for residents and participants * Develop and monitor individualized care plans and schedules for residents and Personal Support Workers (PSWs). * Supervise, mentor and support PSWs and Home Help Workers * Supports staff recruitment, onboarding, training and performance management, and addresses day-to-day staffing and operational concerns. * Provides supervision, guidance and support to volunteers and students involved in program delivery. * Oversee supplies, equipment, and facility maintenance to ensure a safe environment. * Address concerns and service delivery issues raised by residents or their families. * Ensure compliance with Ministry of Health and Long-Term Care Guidelines. * Ensures organizational policies, procedures, and health and safety requirements are followed, and identifies areas were practices and protocols need to evolve to address issues and meet emerging sector standards. * Oversee and respond to issues with the Emergency Response System (Care Call System), ensuring prompt and effective action. * Provide lunch relief monitoring for the Care Call System to maintain continuous coverage. * Provide 24-hour on-call support for Care Call participants and staff. * Act as backup on-call for the Home Help Program. * Collect and monitor payments from Home Help participants, maintaining accurate financial records. * Ensure timely timesheet approvals and pa