Marketing Operations Manager (m/w/d)

Marketing Operations Manager (m/w/d) **Marketing Operations Manager (m/w/d)** **EMPLOYMENT** Full time **START** ab sofort **LIMITATION** unbefristet **COMPANY** Fashion ID GmbH & Co. KG **CONTACT PERSON** Joline Streich **LOCATION** Headquarter Duesseldorf Tradition & innovation, fashion & facts, retail stores & online shops – at P&C\* Düsseldorf we bring things together that may seem contradictory. That’s why we embrace diversity, not just in the styles we offer, but in the people we bring on board. What unites us is a hands-on mentality and a drive to be creative. Does this sound like you? Then join our team. Let’s create the future of retail. Together. Kick-start your career at Fashion ID GmbH & Co. KG, part of the Peek & Cloppenburg\* group with headquarters in Düsseldorf and Vienna. Fashion ID serves as the central competence center of the group for cross-company services. In addition, it operates the online shops of the Peek & Cloppenburg\* group and manages all related online activities. * In Germany there are two independent companies Peek & Cloppenburg with their headquarters in Düsseldorf and Hamburg. This advertisement refers to the Düsseldorf-based group of companies, whose locations you can find here: peek-cloppenburg.de/de/stores. **WHAT YOU WILL BE RESPONSIBLE FOR** **Role Summary:** As a key partner to the Director of Marketing Strategy & Operations, you drive the development and continuous improvement of our marketing operating model. Combining strategic thinking, analytical problem-solving, and hands-on execution, you independently structure complex topics, translate strategic priorities into scalable solutions, and lead cross-functional initiatives end-to-end across central Marketing and regional markets. **Operating Model & Process Excellence:** You design, assess, and optimize marketing processes, workflows, and governance structures to boost efficiency and accountability. By identifying operational gaps, you develop practical, scalable solutions and strengthen collaboration, information flows, and alignment between central Marketing and regional markets. **Systems, Automation & Digitalization:** You identify opportunities for process automation and digitalization. In close collaboration with relevant stakeholders, you assess business requirements, coordinate system implementations, and translate operational needs into effective technical solutions. **Strategic Project Management:** You independently structure and lead cross-functional initiatives from initial assessment through to measurable implementation. You establish clear milestones, responsibilities, and governance while actively managing stakeholders to ensure on-time delivery of agreed outcomes. **Commercial Analysis & Performance Steering:** You analyze marketing performance, budgets, and business cases, connecting marketing activities with brand performance, store operations, and financial outcomes. Additionally, you develop report