Administrative Services Clerk

**Location: Toronto, ON Canada** **Type: Permanent Full-time** **Group/Grade: Bargaining Unit Support /Grade 2** **Rate: $69,660.82 (start)** **Date: November 9, 2026** The Ontario Nurses’ Association (ONA) is Canada’s largest nurses’ union. We are powered by our members — 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates — who provide care in hospitals, long-term care, public health, the community, clinics and industry. Our mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians. We empower members and fight against unfair and unsafe treatment, negotiate and enforce our contracts, offer benefits and insurance, provide tailored education and development opportunities and much more. We confront governments, administrations and other policymakers head on to fight for high-quality public health care. ONA is seeking to hire an **Administrative Services Clerk** to join our Administrative Services Team. This posting is for an existing vacancy. This position reports to the Manager, Building & Administrative Service, and will work within the general provision of Administrative Services on a rotational basis which includes general office administration, reception, shipping & mail services and catering. This multifaceted role requires a focus on providing quality service and support in a fast-paced environment. Our ideal candidate will demonstrate expertise, judgment and independence to provide advanced-level coordination and support across their team with a professional and service-focused approach. With a high attention to detail and exemplary initiative, the successful candidate will be accountable for providing support to members and staff in a manner that is consistent with our member values. **This is what else you can expect from this dynamic role:** **General Office Administration** * Ensures meeting rooms, copy rooms, washrooms, and kitchens are appropriately stocked with supplies. * Assists with interoffice moves. * Monitors Building Administrative Services Intake (email/phone/in person requests) * Dispatch service requests to team and manager. * Provide back-up/support to print operator as required. * Performs other related tasks as required. **Reception** * Reception – answers calls in a friendly and professional manner, directing all calls to the appropriate party. * Greet people in a friendly and professional manner in person as they enter our reception area. **Shipping & Mail Services** * Receives, opens and distributes all incoming mail. * Provides regular internal mail pickup and delivery. * Collects and processes outbound mail and packages (members, locals, regional offices and others). * Processes weekly courier packages for delivery to regional offices. * Tracks couriers to ensure timely delivery. * Orders supplies related to postage & equipment. * Replenishes inventory of forms, stationery and brochures as requ