Medical Office Administrator

**Position: Medical Office Administrator** **Job Type:** Full time **Hours:** 35 hours a week, daytime **Application Due:** November 17th, 2026 at midnight Atlantic Interviews will be taking place November 24-26 **Expected start date:** Flexible start date, early December **About Us:** The Halifax Sexual Health Centre (HSHC) is a non-profit organization committed to promoting sexual and reproductive health within an environment that respects and supports individual choice. We provide confidential, complete, freely-accessible, and non-judgmental information and services related to sexual, reproductive, and gender-affirming health. **Our Vision**: All members of our community have full, equal, non-judgmental, and safe access to sexual, reproductive, and gender-affirming health care and education. **Our Mission:** Improve and optimize the sexual, reproductive, and gender-affirming health of all members of our community, by providing high quality and caring services, and empowering clients to make healthy choices. **The Opportunity** HSHC is currently seeking a new member to join our Medical Office Administration (MOA) team. MOAs are the first point of patient contact for HSHC. Members of the MOA team provide comprehensive office support for HSHC’s Executive Director, nursing team, physicians, physiotherapists, social workers, volunteers, student placements, and patients/clients. The MOA team is cross-trained in order to support a range of shared responsibilities. HSHC is a comprised of a small, multidisciplinary team, and MOAs play a key role in providing excellent sexual, reproductive, and gender-affirming healthcare to the community. **Primary Job Responsibilities** Clinical Support Duties: * Booking and confirming patient appointments * Reception duties (greeting clients, answering phone calls, documenting messages) * Managing client flow between waiting area and exam rooms * Preparing exam rooms between patient visits * Specimen management * Autoclaving medical equipment * Maintaining electronic and hard-copy office files * Managing confidential records Sexual, Reproductive, and Gender-Affirming Health Navigation: * Maintain knowledge of community resources for sexual, reproductive, and gender-affirming health * Provide informal healthcare navigation for patients requesting care beyond HSHC’s capacity * Maintain procedural information for accessing sexual, reproductive, and gender-affirming care for HSHC’s clinical setting and community settings General Office Duties: * General clerical duties (mailing, scanning, faxing, copying, accepting/arranging deliveries, etc) * Opening, sorting, and distributing incoming correspondence * Completing regular inventory activities and reports * Ensuring that supply rooms, meeting rooms, and the reception area are organized and stocked appropriately People Support: * Supporting the Executive Director by maintaining an effective communication and reporting loop regarding regular office and cl