Portfolio/Project Management Officer

Ypto recherche de nouveaux collègues. Vous souhaitez renforcer nos équipes? Découvrez l'offre d'emploi ci-dessous et postulez. Please apply via the following link: Ypto - Portfolio/Project Management Officer **Comment pouvez-vous faire la différence ?** --------------------------------------------- As a Portfolio/Project Management Officer (PMO), you are part of the Portfolio Management Support Office by enabling efficient and high-quality project delivery through project process support, tooling, governance, and financial follow-up. You act as the key SPOC for ServiceNow Strategic Portfolio Management (SPM) towards Business NMBS while contributing to the digital transformation initiatives of Ypto/SNCB and supporting project governance, reporting, and financial management activities. **Quel est votre rôle à la SNCB ?** ----------------------------------- * You act as the Business Owner for Non-Digital & Business Initiatives within ServiceNow SPM. * You collect, analyse, coordinate and follow up questions, changes, enhancements and user requirements related to ServiceNow SPM. * You execute and/or coordinate UAT testing activities, participate in sprint planning, and monitor testing progress. * You organize bi-weekly requirements meetings with Business SNCB, provide one-to-one training sessions, and manage user access requests. * You support project delivery processes, governance meetings, committees, documentation, stakeholder advice, progress monitoring and reporting. * You support financial governance activities, including SAP financial structure creation, budget follow-up and reporting on progress, budget and quality, including reporting to FPS Mobility. **Un défi qui vous correspond ?** --------------------------------- **Why is this job a good fit for you?** * You are trilingual in Dutch, French and English, with at least a **B2 level in each language, preferably C1 or higher**. * You hold a **bachelor’s degree or have equivalent professional experience**. * You have ideally around **3 years of relevant experience in PMO and project management methodologies**. We are looking for someone at a **junior to early-medior level**. **You also possess these technical skills:** * You have experience with PMO practices and project management methodologies. * You have experience working with ServiceNow Strategic Portfolio Management (SPM); this is a strong asset. * You can gather, analyse and manage business requirements, changes and enhancements. * You can coordinate and/or execute User Acceptance Testing (UAT). * You can support digital initiatives, integrations and governance-related changes. * You can develop, test and maintain digital templates and frameworks, such as SteerCo templates and digital Project Management Plans. * You can organize and facilitate requirements meetings with business stakeholders. * You can provide user training and coaching on ServiceNow SPM usage. * You can manage user access administration for Business N