Baker and Front of House

**Job Overview** We are seeking a dedicated and detail-oriented individual for a **dual role**, split roughly **50/50 between baking and front of house**. In this role, you will be a major part of daily bakery operations, take part in food preparation, and ensure the highest standards of food safety and quality. The ideal candidate will have **at least 3 years of hands-on baking experience** and who can also **make our full drink menu and take ownership of the front** **house** when assigned that role. **Responsibilities in the Kitchen** * Have a lead role in baking and food preparation, including measuring ingredients and mixing dough or batter * Decorate cakes and pastries using various techniques such as cake decorating to create visually appealing products * Package baked goods efficiently for sale or delivery, ensuring presentation quality * Maintain cleanliness and organization of the kitchen and work areas in compliance with food safety standards * Support the team in stocking supplies and managing inventory levels * Provide friendly customer service by answering questions about products and assisting customers with selections * Follow all food handling protocols to ensure safety and hygiene standards are met at all times * Help with cleaning, sanitation, and general maintenance of equipment and workspaces **Responsibilities in the Front of House** * **Prepare our full drink menu** — espresso-based and other beverages — with speed, consistency, and care. * Greet every guest warmly and deliver friendly, confident counter service. * Take orders and process payments accurately on our POS/register (Shopify POS a plus). * **Own the display counters** — arrange, stock, and maintain them so products always look their best and stay fresh. * **Manage the front of house** — keep it clean, stocked, well-organized, and running smoothly throughout the day. * Showcase, plate, and package our desserts beautifully — you know these products inside out. * Answer questions and make recommendations with genuine product knowledge (you baked it!). * Stay calm, fast, and accurate during busy periods, and help create an upbeat atmosphere. **Skills Required** * **3+ years** of hands-on, paid baking experience in a bakery, café, or commercial kitchen — this is a firm requirement. * Proven ability to bake **cheesecakes, cookies, and cakes** consistently and to a high standard, from scratch and/or from established recipes. * Solid **cake finishing and decorating** skills — layering, frosting, and clean, attractive presentation. * Comfort managing production timing and volume — prepping, batching, and baking to meet daily demand without sacrificing quality. * Strong understanding of food safety, hygiene, and proper handling and storage standards. * **Proven barista / drink-making ability** — able to prepare espresso-based drinks (espresso, cappuccino, latte, etc.) consistently and to standard. * The judgment and initiative to **manage the front of house and dis