Description du poste
**Job Title:** Support Worker
**Reports To:** Assistant Executive Director & Executive Director
**Location:** SHYFT Youth Services, 6 Trinity Place, Yarmouth
**Job Summary:**
The Support Worker is responsible for providing direct support to at-risk and homeless youth within the community. This role involves working closely with youth on their individualized support plans, offering guidance and assistance in accessing services, and fostering a safe and inclusive environment. The Support Worker will collaborate with other staff members, community partners, and service providers to ensure that the needs of the youth are met in a holistic and compassionate manner.
**Key Responsibilities:**
**Direct Support:**
* Build trusting relationships with youth, providing emotional support and practical assistance as needed.
* Assist youth with their individualized support plans, focusing on the unique needs and goals of each youth.
* Assist youth in accessing services such as housing, education, employment, healthcare, and mental health support.
* Advocate on behalf of youth with service providers, government agencies, and other organizations.
**Program Implementation:**
* Provide one-on-one and group support, facilitating discussions and activities that promote personal growth, resilience, and empowerment.
**Case Management:**
* Maintain accurate and up-to-date records of interactions, support plans, and progress for each youth.
* Participate in team meetings, and other collaborative efforts to ensure comprehensive support for youth.
**Community Engagement:**
* Collaborate with community partners, including schools, social services, and other youth-serving organizations, to coordinate support and resources.
* Represent SHYFT in community meetings, events, and outreach activities to raise awareness of the services offered and advocate for the needs of at-risk youth.
**Crisis Intervention:**
* Provide crisis intervention and conflict resolution as needed, ensuring the safety and well-being of youth.
* Respond to emergency situations, following established protocols and procedures.
**Confidentiality and Professionalism:**
* Uphold the highest standards of confidentiality and professionalism in all interactions with youth, staff, and community partners.
* Adhere to SHYFT’s policies and procedures, including those related to privacy, confidentiality, and ethical conduct.
**Qualifications:**
**Education:**
* Diploma or degree in Social Work, Youth Work, Psychology, or a related field.
**Experience:**
* Experience working with at-risk or homeless youth in a support or advocacy role.
* Experience in crisis intervention and case management is an asset.
**Skills and Abilities:**
* Strong interpersonal and communication skills, with the ability to connect with and support youth from diverse backgrounds.
* Knowledge of community resources and services available to youth.
* Ability to work independently and as part of a team.
* Strong organizationa